Floor Organizer

About the Role

SEVEN (Saudi Entertainment Ventures) is seeking a Floor Organizer to join their team in Riyadh, Riyadh Province. This full-time role is central to ensuring a positive and seamless guest experience within the Foodhall. The Floor Organizer will manage guest interactions from arrival to departure, focusing on seating, menu guidance, and maintaining the overall dining environment.

Key Responsibilities

• Welcome guests and assist them with seating arrangements within the Foodhall.
• Guide guests through available cuisine options, POD locations, and QR-code menus.
• Maintain cleanliness and organization across all dining areas.
• Ensure tables are properly prepared for guests.
• Support guests throughout their visit to uphold high service standards.
• Coordinate with other team members to ensure efficient operations during both peak and non-peak periods.

Qualifications and Experience

• Previous experience in restaurants, cafés, food halls, or hospitality environments is preferred but not mandatory.
• Experience in customer service roles is considered an advantage.

Required Skills and Attributes

• Strong communication and interpersonal skills.
• Ability to assist guests with digital ordering systems and QR technology.
• Good organizational skills with attention to cleanliness and table setup.
• Ability to work efficiently in a fast-paced service environment.
• Friendly, approachable, and customer-focused demeanor.
• Positive attitude with strong teamwork abilities.
• Energetic and proactive in assisting guests and supporting colleagues.
• Ability to remain calm and professional during busy service periods.
• Ability to stand and walk for extended periods.
• Ability to carry and lift moderate weight related to table setup and clearing.

Work Environment

This is a full-time position based in Riyadh, focusing on providing a high standard of service within a dynamic Foodhall setting. The role requires active engagement with guests and collaboration with team members to ensure smooth operations.