Quality Manager

About Hitachi Rail Arabia Limited

A career at Hitachi Rail offers the opportunity to contribute to a lasting legacy. With global operations, the company is at the forefront of digital transformation and technology, focusing on sustainable and innovative solutions to connect people. This role is based in Riyadh, Saudi Arabia.

Role Overview: Quality Manager

The Quality Manager is responsible for implementing quality management systems in alignment with STS Strategies and GBMS compliance for complex projects, including those involving multiple legal entities or plants. This is a full-time position requiring 5-10 years of experience.

Key Accountabilities

• Ensure competent contribution to Project team activities through PQE, including participating in kick-off meetings, defining SOW for remote activities, updating QA Cost Estimation, establishing and updating the Project Quality System (Quality Plan and Procedures), proposing the Project Quality Report, establishing the Software Project Quality Plan (with WPL support), and developing suitable quality KPIs.
• Coordinate training sessions related to the Project Quality System (including updates) or process-specific training such as Teamcenter.
• Interface with clients, partners, suppliers, and third parties on quality aspects (non-technical issues), supporting the Project Manager.
• Verify purchase specifications for quality aspects of package or complex supplies, ensuring compliance with specified quality standards.
• Establish and maintain the Project SharePoint, providing support to the team.
• Prepare and share customer-requested reports, collecting contributions from all departments.

Shared Responsibilities

• Support the Project Manager in conducting Project Management Reviews.
• Assist the Project Team in the formalization of records.
• Support the Project Manager in recording and following up on Stakeholder Satisfaction data, including claims.
• Promote and contribute to the definition of project document templates and project coding.
• Promote the use of Teamcenter and SharePoint from a startup and procedural perspective.
• Support Manufacturing, Construction, and Commissioning in preparing Test Reports and using forms from a startup perspective (advising on configuration and content, not creation or revision).
• Support the PE and COM in defining and managing FRACAS from a procedural perspective.
• Ensure effective implementation of the testing and inspection process from a process compliance perspective.
• Collaborate with the Project Team to define nonconformity corrections and ensure corrective actions are performed, including recording in the Audit database.
• Support Construction, Commissioning, and Maintenance in resolving nonconformities and using forms from a procedural perspective.
• Assist the Project Team in defining and updating planning documents (*, Project Management Plan, Engineering Management Plan, Design Plan).
• Support WPLs, PE, COM, and CM in managing change requests and using forms from a procedural perspective.
• Support the Project Team in structuring and agreeing on handover file procedures with the client.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience is required for this role.
• Demonstrated ability to implement quality management in complex project environments.
• Familiarity with GBMS and STS Strategies is essential.