Senior Sales Advisor Mizzen On SA

About the Role

Seddiqi Holding is seeking a Senior Sales Advisor for Mizzen On SA in Riyadh, Saudi Arabia. This full-time role involves joining On's retail team at their second store in Riyadh, focusing on delivering customer service while upholding the brand's values and commitment to movement. The role requires 2-5 years of experience.

Role Overview

As a Senior Sales Advisor, you will represent On's brand philosophy and commitment to delivering premium products and innovative customer experiences. You will be responsible for supervising and mentoring other advisors, ensuring high standards of customer engagement, and contributing to the store's operational efficiency and community building efforts.

Key Responsibilities

• Embody and communicate On's values and brand philosophy to both internal and external customers.
• Provide customer service, including greeting customers, responding to inquiries, and developing solutions based on customer needs.
• Supervise and mentor Advisors by demonstrating a customer-focused approach in daily tasks.
• Manage, implement, and monitor daily zoning schedules to optimize customer flow.
• Open and close the store in accordance with established protocols.
• Maintain knowledge of product technical information and stay informed about On's global activities and projects.
• Contribute ideas for merchandising and engaging community activities for the store.
• Provide feedback to store leadership to improve store processes and customer service levels.
• Help maintain visual standards within the store to ensure a premium customer experience.
• Assist with inventory management, including placing new product and fill-in orders.

Community Engagement

• Build and maintain relationships with customers through personal engagement.
• Contribute to run and movement culture through connections, storytelling, and event planning.
• Meet with partners and collaborators.
• Lead community news communication internally and externally.
• Build relationships with coaches.
• Develop and grow the store's running community.
• Facilitate product testing sessions.

Qualifications and Experience

• 2-5 years of experience in a relevant field.
• Demonstrated ability to provide customer service.
• Experience in a retail environment is preferred.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a retail setting that emphasizes customer interaction and community building.