ServiceNow Agile Coach Sr. Scrum Master

📣 إعلان

منذ يوم واحد

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

alfanar is seeking a ServiceNow Agile Coach - Sr. Scrum Master to join their team in Riyadh. This full-time role focuses on driving the adoption of Agile and Scrum practices across IT and digital transformation initiatives, aiming to enhance delivery effectiveness, foster high-performing teams, and increase organizational Agile maturity. The position requires 5-10 years of relevant experience.

Key Responsibilities

Lead the adoption and implementation of Agile and Scrum methodologies across various projects and transformation initiatives.
Introduce Agile practices, frameworks, tools, and standards to improve overall delivery effectiveness.
Establish and maintain Scrum processes, guidelines, and ways of working within teams.
Support teams transitioning to Agile and drive continuous improvement efforts.
Facilitate Scrum ceremonies and ensure effective execution of Sprint activities.
Monitor sprint progress, backlog delivery, capacity, risks, dependencies, and impediments.
Partner with Product Owners and delivery teams on backlog management, prioritization, and refinement.
Ensure delivery progress, risks, and issues are transparent to all stakeholders.
Coach Scrum teams, Product Owners, and stakeholders on Agile principles and practices.
Promote collaboration, self-organization, accountability, and continuous improvement within teams.
Identify and resolve team, process, and organizational impediments.
Mentor Scrum Masters and Agile practitioners as required.
Monitor Agile metrics including velocity, throughput, cycle time, backlog health, and sprint performance.
Analyze delivery trends and identify risks and improvement opportunities.
Maintain Agile dashboards and provide regular delivery updates to leadership and stakeholders.
Support the implementation and effective use of Agile tools such as Jira, Azure DevOps, and similar platforms.
Standardize Agile workflows, templates, and reporting practices where required.
Lead retrospectives and track continuous improvement initiatives.
Collaborate with Product Owners, Business Analysts, Project Managers, Technical Leads, Developers, QA teams, and other stakeholders.
Facilitate communication between business and technology teams.
Support dependency management and alignment across Agile teams and workstreams.
Contribute to enterprise Agile transformation and organizational change initiatives.
Assess Agile maturity and recommend improvements to processes, governance, and delivery practices.
Develop and promote Agile standards, playbooks, training materials, and best practices.

Role Accountabilities

Maintain updated soft and technical skills relevant to the job.
Perform planned activities to meet operational and development targets as per delivery schedules.
Utilize resources effectively to achieve objectives within efficient cost and time.
Provide periodic reports detailing deviations and execution of planned tasks.
Solve arising problems and escalate complex operational issues.
Ensure quality requirements are met to develop effective quality control and processes.
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities.
Comply with related policies, procedures, and work instructions.
Ensure compliance with relevant safety, quality, and environmental management procedures and controls.