Strategic Accounts Manager Consumables Category Marketplace

About the Role

Amazon Saudi Arabia is seeking a Strategic Accounts Manager for the Consumables Category within its Marketplace team. This full-time role is based in Riyadh and involves partnering with high-potential Selling Partners to facilitate their launch, growth, and success on ******* The position requires 5-10 years of experience and focuses on combining commercial insight with data-driven decisions to identify growth opportunities and enhance the seller experience.

Key Responsibilities

• Identify, prospect, and recruit high-potential merchants to ****** through phone and email outreach.
• Manage and prioritize a seller pipeline to consistently meet or exceed quarterly targets.
• Provide data-driven insights and tailored advice to new sellers for optimizing catalog, inventory, pricing, and performance.
• Identify category trends, popular brands, and seasonal opportunities to inform outreach and seller coaching.

Operational Excellence and Enablement

• Educate sellers on Amazon's tools, systems, and standards for delivery and customer experience to promote self-sufficiency.
• Track business development results, analyze portfolio data, and translate reports into actionable recommendations.
• Identify and act on input metrics that drive growth and improve the end customer experience.

Relationship Management

• Build and maintain strong relationships across the portfolio, serving as the primary point of escalation for seller issues.
• Develop joint business plans and proactively manage seller engagement based on complexity and need.
• Monitor satisfaction surveys and anecdotal feedback to identify trends and drive improvement plans.

Process Improvement and Strategic Contribution

• Collaborate with internal teams to improve tools, processes, and service offerings that enhance the Selling Partner experience.
• Define feature enhancements based on customer feedback, data analysis, and competitive gaps.
• Contribute to strategic planning and elevate standards for the broader Marketplace organization.

Candidate Profile

The ideal candidate will be adept at building relationships, operating in a fast-paced environment, and converting insights into actionable strategies. A background of 5-10 years in a relevant field is required, demonstrating strong commercial instincts and a data-driven approach to decision-making.