F&B Supervisor📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	املج

وصف الوظيفة

About SLS The Red Sea

SLS The Red Sea is a luxury lifestyle destination located on the Red Sea coast in Umluj, Tabuk, Saudi Arabia. As part of Ennismore’s portfolio, SLS Hotels are recognized for their distinctive design, high-quality service, and dynamic social atmosphere. The resort features 150 guest keys, five Food & Beverage venues, and a spa, providing a blend of hospitality experiences.

The F&B Supervisor Role

As an F&B Supervisor at SLS The Red Sea, you will lead the day-to-day operations of a Food & Beverage outlet. This full-time position involves ensuring seamless service delivery and creating engaging guest experiences that align with SLS standards. You will work closely with the F&B leadership team, providing on-the-floor leadership, coaching, and support to the service team, while also serving as a key link between service and culinary operations.

Core Responsibilities

Supervise and coordinate daily outlet operations, ensuring adherence to SLS brand standards.
Assume ownership of the outlet during shifts in the absence of senior management, overseeing service flow and guest engagement.
Ensure the outlet is clean, properly set up, and prepared for operation before and throughout service.
Conduct pre-shift briefings, assign stations, and communicate service priorities to the team.
Lead by example on the floor, delivering attentive and professional service.
Engage with guests, build rapport, recognize preferences, and deliver personalized experiences.
Monitor guest satisfaction in real time, respond to feedback, and address service gaps proactively.
Provide direct supervision, coaching, and support to the service team to maintain high performance and service standards.
Deliver on-the-job training and support the onboarding and development of new team members.
Ensure all colleagues comply with Standard Operating Procedures (SOPs), grooming standards, hygiene practices, and behavioral guidelines.
Maintain effective communication and collaboration between service, culinary, and wider F&B teams for seamless service.
Promote upselling and suggestive selling techniques to enhance guest experience and support revenue.
Monitor POS entries, voids, and transactions, ensuring accurate handling according to company procedures.
Support stock control, par-level monitoring, inventory checks, and stocktaking to minimize wastage and maintain cost control.
Ensure full compliance with health, safety, hygiene, food safety, and HACCP requirements.
Assist management with staff scheduling, duty rosters, shift reports, incident logs, and other operational documentation.
Foster a positive, collaborative, and high-performing team environment aligned with SLS The Red Sea's values.

Candidate Profile and Requirements

Candidates for this position should possess 5-10 years of experience in a relevant Food & Beverage supervisory role. The role requires strong leadership abilities, a hands-on approach to operations, and a commitment to maintaining high service standards. Experience in guest engagement, team coaching, and operational oversight within a luxury hospitality setting is essential.

Work Setting

This is a full-time position based at SLS The Red Sea in Umluj, Tabuk, Saudi Arabia. The role operates within a dynamic resort environment, requiring active participation in daily F&B operations.