Facilities Manager Airports

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	تبوك

وصف الوظيفة

About the Role

Enova by Veolia is seeking a Facilities Manager Airports to join their team in Tabuk, specifically covering Umluj and Tabuk. This full-time role requires 5-10 years of experience and focuses on implementing best practices in customer, subcontractor, and supplier relationship management to maintain high customer satisfaction and achieve business objectives.

Key Responsibilities

Provide input to the overall Site Operations strategy and contribute to the KSA business unit strategy.
Assist the Contracts Manager in delivering the Operations Management strategy for contractual sites, ensuring commitments are met.
Lead the Facilities and Operations team in the assigned project, setting objectives, managing performance, and developing staff.
Contribute to defining an optimum organizational structure for the business unit/division.
Ensure efficient planning and allocation of resources, and implement appropriate standards and controls.
Attend coordination meetings with clients, tenants, and contractors, ensuring compliance with HSEEQ, administration, HR, and public relations policies.
Monitor resource utilization to ensure appropriate staffing for target achievement and customer satisfaction.
Assist the Contracts Manager in monitoring and controlling maintenance contracts, reviewing preventive and corrective maintenance programs, and supervising implementation.
Manage customer expectations through clear communication and transparent work practices.
Receive and resolve escalated customer problems and complaints from the Call Centre.
Escort customers on daily tours, gather feedback, and delegate necessary support tasks.
Assist the Contracts Manager in managing the implementation and improvement of contract management policies and processes.
Assist the Contracts Manager in monitoring subcontracted works and ensuring subcontractor compliance.
Assist the Contracts Manager in monitoring physical and documentation audits of subcontractors and taking necessary actions for variations or poor performance.
Gather feedback and monitor satisfaction to improve operations and facilities management services.
Develop and ensure the implementation of division policies, procedures, and controls.
Ensure compliance with all relevant quality, health, safety, and environmental management policies.

Experience and Qualifications

A minimum of 5 to 10 years of relevant experience is required for this role.
Demonstrated ability to manage customer, subcontractor, and supplier relationships effectively.
Experience in facilities and operations management, including maintenance contracts and resource allocation.
Proficiency in monitoring and controlling various maintenance programs (BMS, chillers, generators, HVAC, etc.).

Work Environment

This is a full-time position based in the Tabuk region, covering operations in Umluj and Tabuk. The role involves working within a team-oriented environment, collaborating with clients, tenants, and contractors.