Executive Housekeeper

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	جدة

وصف الوظيفة

About the Role

Centro Salama is seeking an Executive Housekeeper to manage the daily operations of the Housekeeping Department in Jeddah. This full-time role requires a professional who can maintain high standards of cleanliness and guest satisfaction, leading a multicultural team.

Role Overview

The Executive Housekeeper is responsible for ensuring that all areas of the hotel meet the established standards. This involves guiding and developing a dedicated team, implementing operational procedures, and consistently exceeding guest expectations through meticulous attention to detail and service quality.

Key Responsibilities

Oversee the cleanliness of all hotel guest rooms, public areas, and back-of-house facilities to ensure the highest standards are met.
Develop and implement standards and guidelines to achieve total guest satisfaction and optimize team productivity, in compliance with standard operating procedures (SOPs).
Supervise the training and development of all housekeeping team members to ensure efficient and successful operations.
Measure, interpret, and evaluate the working standards and performance of the department.
Foster and maintain positive working relationships within the Housekeeping Department and with other hotel departments.
Manage and control all departmental purchases, maintaining awareness of quality and cost effectiveness.
Demonstrate a philosophy of work and conduct consistent with expected professionalism through personal example.
Manage and control all operational equipment, linen, and uniforms.
Set short-term and long-term strategic goals for the department.

Qualifications and Experience

A minimum of 10 years of experience in housekeeping, preferably in a leadership role within the hospitality industry.
Demonstrated ability to deliver high levels of customer service and provide effective solutions to guest needs.
Proven experience in guiding and developing a diverse team.
Strong understanding of housekeeping operations and standards.

Work Environment

This is a full-time position based in Jeddah, requiring a commitment to maintaining impeccable standards within a dynamic hotel environment. The role involves working with a diverse team and collaborating across various departments to ensure operational excellence.