مدير تجارة إلكترونية📣 إعلان

Position Snapshot
Location: Jeddah or Riyadh (flexible)
Company: Nestlé
Full-time

Position Summary
The primary responsibility of the eCommerce Manager is to align Nestlé strategy with eRetailers needs by developing mutual business opportunities. The eCommerce Manager ensures proper planning, JBPs, and identifying growth opportunities within the channel, along with planning and being part of the eCommerce roadmap for the best online consumer journey.

A DAY IN THE LIFE …
- Responsible for the achievement of eRetailers sales target by category.
- Responsible for the accuracy of demand planning and master data cleaning.

Collaboration:
- Work closely with CDT and regional eCommerce team based on defined ways of working.
- Join forces with CDT and A&P to plan execution for all innovations (Sampling, Budgets, targets etc.).
- Partner with CDT team to identify category growth opportunities.
- Work with Supply chain to identify opportunities to manage orders and deliveries, and improve efficiency.
- Team up with Finance to drive initiatives to improve financial management (disputes, ageing report, and process).

eRetailers Management
- Conduct business reviews with eRetailers and set way forward to achieve mutual objectives.
- Analyze Consolidated Marginal Contribution (CMC) and set way forward to increase profitability.
- Effectively develop and manage long term eRetailers relationships.
- Define with Key Stakeholders strategic direction for eRetailers.
- BDA execution and compliance.
- Develop eRetailers specific business plans in alignment with key eRetailers and ensure that these plans are properly executed.

Reporting:
- Monitor eRetailers business performance and jointly develop action plans to accelerate growth or to address any shortfalls.
- Share monthly executions with pre and post evaluations and competitor activity.
- Share insights from shopper observations and eRetailers feedback.

Execution:
- Plan MIP in alignment with category objectives.
- Plan and execute deployment plan for all new innovations in line with category strategy (off shelf displays - sampling - brand talk).
- Implement Monthly Initiatives.
- Work with CDT to drive initiatives using the Data Driven Mindset (sell out, shopper observation, etc.).
- Develop eRetailers specific promotions in line with the category objectives and Business development needs.
- Ensure listing of new SKUs and the achievement of the POP objectives while managing eRetailers database.

Financials
- Manage eRetailers financials (Balance confirmation - statement of account reconciliation).
- Manage TTS spend through by using ROI & leveraging sellout data.
- On time credit note not processing, Statement of Account, and cheque collection.

What Will Make You Successful…
- Attitude: Enthusiasm, self-motivator, reliable/dependable, good communicator, articulate, strong winning personality, combining individualism with team spirit, leadership qualities, innovative and creative, respected and trustworthy, strong interpersonal skills, persistent, hardworking, goal-driven, able to handle multiple priorities, strategic thinker.
- Knowledge: Product and local market knowledge, understand company strategies and objectives, customer needs and buying patterns, international retailers knowledge, financial understanding.
- Skills: Training skills, Key Account Management skills, Category Management skills, Organizational skills, Financial/Logistic/Marketing skills, Thinking and problem-solving, Initiative and follow-through, Communication (oral and written), Analytical and planning skills.

Join Rihal Souvenirs as an E-commerce Manager!
Are you passionate about e-commerce and looking for a chance to lead and innovate? At Rihal Souvenirs, we are seeking an experienced E-commerce Manager to oversee the daily operations of our e-commerce website.

Key Responsibilities:

• Manage day-to-day operations of the e-commerce website, ensuring product listings, pricing, and promotions are updated and effectively displayed.
• Collaborate closely with cross-functional teams to drive digital marketing efforts, including SEO, SEM, email marketing, and social media campaigns to enhance customer acquisition and retention.
• Optimize user experience (UX) and user interface (UI) to ensure a seamless shopping journey and maximize conversion rates.
• Lead initiatives for order fulfillment, inventory management, and customer service excellence.
• Conduct regular assessments of key performance indicators (KPIs) and develop insightful reports to understand sales trends and website performance.

Requirements:

• Minimum 1 year of experience in e-commerce management.
• Proficiency in e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong communication skills in both written and verbal formats.
• Familiarity with the Zed platform is preferred but not required.
• Passion for learning and continuous improvement is valued.