E-Commerce Manager📣 Job Ad

Position Snapshot
Location: Jeddah or Riyadh (flexible)
Company: Nestlé
Full-time

Position Summary
The primary responsibility of the eCommerce Manager is to align Nestlé strategy with eRetailers needs by developing mutual business opportunities. The eCommerce Manager ensures proper planning, JBPs, and identifying growth opportunities within the channel, along with planning and being part of the eCommerce roadmap for the best online consumer journey.

A DAY IN THE LIFE …
- Responsible for the achievement of eRetailers sales target by category.
- Responsible for the accuracy of demand planning and master data cleaning.

Collaboration:
- Work closely with CDT and regional eCommerce team based on defined ways of working.
- Join forces with CDT and A&P to plan execution for all innovations (Sampling, Budgets, targets etc.).
- Partner with CDT team to identify category growth opportunities.
- Work with Supply chain to identify opportunities to manage orders and deliveries, and improve efficiency.
- Team up with Finance to drive initiatives to improve financial management (disputes, ageing report, and process).

eRetailers Management
- Conduct business reviews with eRetailers and set way forward to achieve mutual objectives.
- Analyze Consolidated Marginal Contribution (CMC) and set way forward to increase profitability.
- Effectively develop and manage long term eRetailers relationships.
- Define with Key Stakeholders strategic direction for eRetailers.
- BDA execution and compliance.
- Develop eRetailers specific business plans in alignment with key eRetailers and ensure that these plans are properly executed.

Reporting:
- Monitor eRetailers business performance and jointly develop action plans to accelerate growth or to address any shortfalls.
- Share monthly executions with pre and post evaluations and competitor activity.
- Share insights from shopper observations and eRetailers feedback.

Execution:
- Plan MIP in alignment with category objectives.
- Plan and execute deployment plan for all new innovations in line with category strategy (off shelf displays - sampling - brand talk).
- Implement Monthly Initiatives.
- Work with CDT to drive initiatives using the Data Driven Mindset (sell out, shopper observation, etc.).
- Develop eRetailers specific promotions in line with the category objectives and Business development needs.
- Ensure listing of new SKUs and the achievement of the POP objectives while managing eRetailers database.

Financials
- Manage eRetailers financials (Balance confirmation - statement of account reconciliation).
- Manage TTS spend through by using ROI & leveraging sellout data.
- On time credit note not processing, Statement of Account, and cheque collection.

What Will Make You Successful…
- Attitude: Enthusiasm, self-motivator, reliable/dependable, good communicator, articulate, strong winning personality, combining individualism with team spirit, leadership qualities, innovative and creative, respected and trustworthy, strong interpersonal skills, persistent, hardworking, goal-driven, able to handle multiple priorities, strategic thinker.
- Knowledge: Product and local market knowledge, understand company strategies and objectives, customer needs and buying patterns, international retailers knowledge, financial understanding.
- Skills: Training skills, Key Account Management skills, Category Management skills, Organizational skills, Financial/Logistic/Marketing skills, Thinking and problem-solving, Initiative and follow-through, Communication (oral and written), Analytical and planning skills.

Join Rihal Souvenirs as an E-commerce Manager!
Are you passionate about e-commerce and looking for a chance to lead and innovate? At Rihal Souvenirs, we are seeking an experienced E-commerce Manager to oversee the daily operations of our e-commerce website.

Key Responsibilities:

• Manage day-to-day operations of the e-commerce website, ensuring product listings, pricing, and promotions are updated and effectively displayed.
• Collaborate closely with cross-functional teams to drive digital marketing efforts, including SEO, SEM, email marketing, and social media campaigns to enhance customer acquisition and retention.
• Optimize user experience (UX) and user interface (UI) to ensure a seamless shopping journey and maximize conversion rates.
• Lead initiatives for order fulfillment, inventory management, and customer service excellence.
• Conduct regular assessments of key performance indicators (KPIs) and develop insightful reports to understand sales trends and website performance.

Requirements:

• Minimum 1 year of experience in e-commerce management.
• Proficiency in e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong communication skills in both written and verbal formats.
• Familiarity with the Zed platform is preferred but not required.
• Passion for learning and continuous improvement is valued.

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

ROLE SUMMARY
The Visual Merchandiser Associate is responsible for coordinating and executing appealing and eye-catching visual displays that lead the customer into and through the entire store, providing an excellent in-store experience. The role contributes to the sales objectives by using effective product placement and visual display to convert window shoppers into prospects, creating an ambiance for ongoing return customers.

ROLE PROFILE
- Responsible For Translating the Visual Merchandising Plan Through Execution of Creative Windows, Product Placements, Props and Floor Designs to Attracts and Engage Customers.
- Execute Seasonal Floor Plans, Launches and Floor Changes.
- Liaise With Contractors and Suppliers to Coordinate the Production and Installation Timeline.
- While Enhancing Brand Presence Through Creative Ideas, Be Cost Sensitive and Contribute to Cost Saving Initiatives When Possible.
- Ensure Brand Standards Are Maintained at All Time While Upholding the Marketing & Communications Principles of MAF Fashion.
- Be Sensitive to New Trends in Visual Merchandising and Aware of Customer Preferences and Responses, Elevating Customers’ In-Store Experience.
- Maintain Good Rapport with The Marketing, Merchandising, Logistics, Store Teams to Ensure Collaborative Efforts Towards Effective Visual Merchandising Leading to Sales Benefit.
- Implement Store Signage Programs According to Commercial Guideline.

REQUIREMENTS
- High School Certificate.
- Fluent In English.
- 13 Years’ Experience Within the VM or Fine Arts Field.
- Attention To Details.

WHAT WE OFFER
At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work from any country in the world for 30 days a year. Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 50000 diverse and talented colleagues, all guided by our Leadership Model.