Compliance Supervisor

About United Pharmaceuticals Company

United Pharmaceuticals Company (UPC) is a prominent retail pharmacy chain in Saudi Arabia, committed to providing comprehensive healthcare solutions. The company focuses on delivering a wide array of quality products and services, prioritizing customer satisfaction.

Role Overview: Compliance Supervisor

The Compliance Supervisor will be responsible for developing and implementing the Group’s Compliance framework. This role ensures that all applicable regulatory requirements, internal policies, governance standards, and compliance obligations are clearly defined, monitored, and effectively managed. The supervisor will collaborate with various internal functions, including Legal, Internal Audit, Risk, Finance, HR, IT, and Operations, to enhance compliance awareness, identify and mitigate regulatory risks, and provide independent compliance reporting to senior management and governance bodies. This is a full-time position based in Makkah, covering operations in Jeddah and Makkah.

Key Responsibilities

• Establish the Compliance function, including its operating model, policies, procedures, and annual compliance plan.
• Develop and maintain a comprehensive register of applicable laws, regulations, licenses, and compliance obligations.
• Conduct compliance risk assessments across retail pharmacy, pharmaceutical distribution, corporate functions, technology, and third-party relationships.
• Monitor compliance with requirements issued by competent Saudi authorities, covering healthcare, pharmaceutical, commercial, labor, data protection, and competition regulations.
• Develop and maintain policies related to conflicts of interest, gifts and hospitality, anti-bribery and corruption, related-party dealings, confidentiality, data protection, and third-party conduct.
• Establish effective compliance monitoring, incident reporting, investigation, escalation, and remediation processes.
• Implement and manage the Group’s whistleblowing framework in coordination with relevant governance bodies.
• Review material contracts, business initiatives, digital platforms, promotions, and third-party arrangements from a compliance-risk perspective.
• Deliver compliance awareness and training programs across the Group.
• Maintain appropriate and documented evidence of compliance reviews, breaches, corrective actions, and management responses.
• Prepare and submit periodic independent compliance reports to senior management and the relevant Board committee.
• Coordinate with Legal, Internal Audit, Risk, Finance, HR, IT, Operations, and relevant external regulatory authorities.
• Promote a culture where compliance is embedded in business decision-making, operational practices, and accountability.
• Monitor emerging regulatory developments and assess their potential impact on the Group’s operations and business activities.

Qualifications and Experience

• Experience: Minimum of 5 years of relevant experience, including practical experience in establishing, developing, or managing a compliance function.
• Regulatory Knowledge: Strong knowledge of Saudi regulatory requirements and corporate governance practices.
• Skills: Proven ability to develop policies and procedures, conduct compliance risk assessments, investigate compliance matters, and prepare executive-level reports.
• Understanding: Strong understanding of regulatory risk, internal controls, governance frameworks, and compliance monitoring.
• Attributes: High professional integrity, sound judgment, independence, and confidence in escalating material compliance concerns.
• Communication: Strong stakeholder management, communication, analytical, and problem-solving capabilities.

Key Success Measures

• Successful establishment and operationalization of the Group Compliance function.
• Effective implementation of the Compliance operating model, policies, procedures, and annual compliance plan.
• Clear and up-to-date identification and monitoring of applicable regulatory and compliance obligations.
• Timely identification, escalation, and remediation of material compliance risks and incidents.
• Improved compliance awareness and adherence across business functions.
• Effective implementation and governance of the whistleblowing framework.
• Timely and accurate compliance reporting to senior management and relevant governance bodies.
• Effective coordination with Legal, Internal Audit, Risk, Finance, HR, IT, Operations, and regulatory authorities.
• Strong documentation and evidence supporting compliance monitoring and remediation activities.
• Establishment of a sustainable compliance culture embedded across the Group.