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Join Our Team as an Executive Housekeeper!
As an Executive Housekeeper at M Hotel Makkah by Millennium, you will lead the overall management of housekeeping functions in guestrooms, offices, and public areas. Your responsibilities include establishing and maintaining high standards of cleanliness and decor, implementing effective working rules and practices, and conducting regular inspections to ensure compliance. Your role is pivotal in ensuring a pristine and welcoming environment for guests and staff alike.

Key Job Responsibilities:

• Manage and oversee all housekeeping operations in guestrooms, offices, and public areas.
• Establish and enforce standards of cleanliness and decor to meet organizational expectations.
• Develop and implement effective working rules and practices for housekeeping colleagues.
• Conduct regular inspections of all areas to ensure compliance with housekeeping standards.
• Issue necessary orders and corrective actions to address shortcomings and maintain quality.
• Collaborate with other departments to ensure seamless coordination and guest satisfaction.
• Train and supervise the housekeeping colleagues, fostering a high-performance and service-oriented team.
• Monitor inventory levels and coordinate the procurement of cleaning supplies and equipment.
• Implement and enforce safety protocols and procedures within the housekeeping department.
• Address guest inquiries and concerns related to housekeeping services promptly and professionally.
• Maintain inventory of guestroom and cleaning supplies, ordering replacements as needed, and control expenses within set budgets.
• Organize night cleaning operations for kitchens, offices, public spaces, health club facilities, and pool areas to maintain cleanliness.
• Prepare the Annual Housekeeping Budget, making recommendations for equipment modernization and staying informed about developments through meetings with salesmen, consultants, and attending Hotel Trade shows.
• Collaborate with the Accounts Department to control expenses within monthly forecasts.
• Stay informed about industry trends, innovations, and best practices in housekeeping management.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

About the Role
Join the team at Fairmont Breakers Long Beach as a Room Attendant and be part of our luxurious hospitality experience. Located in the Makkah Region, this role is essential to upholding the high standards of our iconic hotel, situated just steps from the Masjid Al Haram and the Holy Ka’aba.

Responsibilities

• Clean all assigned guestrooms to standard.
• Take initiative to add a personalized experience for guests.
• Respect guests’ privacy and belongings while ensuring exceptional service.
• Ensure all specific tasks are completed within the allocated time frame to the standard required by the Housekeeping Managers.
• Be courteous and discreet in responding to guest requests.
• Handle guest queries in accordance with company standards.
• Train new employees to required standards.
• Report any damage to linen and equipment through the correct channels.
• Comply with hotel policies and procedures regarding fire, health and safety, and hygiene.
• Attend regular training sessions.
• Always prioritize guest satisfaction.

Qualifications

• Previous housekeeping experience is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work as part of a team with minimal supervision.
• Ability to focus on guest needs while remaining calm and courteous.
• Passion for guest service.
• Results-oriented and flexible, able to work well under pressure.
• Able to handle multiple tasks and guest requests.

Why Work for Accor?
At Accor, we support you to grow and learn every day. By joining us, every chapter of your story is yours to write, and you can continue to explore limitless possibilities in your career.