IT Solution Analyst Business Solutions (eCommerce & Marketplace)

About the Role

Eram Talent is seeking an IT Solution Analyst – Business Solutions (eCommerce & Marketplace) to support the eMarketPlace platform and related digital commerce solutions. This full-time role involves understanding business requirements, translating them into scalable technology solutions, and supporting solution design and implementation. The analyst will work closely with business and technology stakeholders to deliver effective eCommerce and marketplace capabilities.

Key Responsibilities

• Analyze business requirements and translate them into functional and technical solution requirements.
• Support the design, implementation, and enhancement of eMarketPlace and eCommerce solutions.
• Collaborate with business stakeholders to understand processes, pain points, and future requirements.
• Define solution approaches that align with business objectives, enterprise architecture, security, integration, and technology standards.
• Support the implementation and optimization of CommerceTools and other commerce-related platforms.
• Work with solution architects, developers, product owners, vendors, and business teams throughout the solution lifecycle.
• Analyze existing systems and processes to identify opportunities for improvement, automation, and digital transformation.
• Support MACH architecture principles, including Microservices, API-first, Cloud-native, and Headless approaches.
• Support guided buying capabilities and digital procurement/customer purchasing journeys.
• Define and document requirements for eCatalogue solutions, product information, pricing, availability, and related marketplace capabilities.
• Develop functional specifications, user stories, process flows, use cases, and acceptance criteria.
• Support integration requirements between the marketplace/eCommerce platform and enterprise systems such as ERP, CRM, PIM, payment, logistics, identity, and other business applications.
• Participate in solution evaluations, technical discussions, proof-of-concepts, and vendor assessments.
• Work with development and testing teams to ensure delivered solutions meet business and functional requirements.
• Support system testing, UAT, defect resolution, deployment, and post-production stabilization.
• Identify risks, dependencies, gaps, and opportunities associated with proposed solutions.
• Ensure solutions are scalable, secure, maintainable, and aligned with enterprise technology standards.
• Prepare solution documentation and maintain relevant technical and functional artifacts.
• Provide ongoing support and continuous improvement for eMarketPlace and commerce solutions.

Required Qualifications

• Strong experience in eMarketPlace solutions.
• Experience with commerce solutions and eCommerce platforms.
• Proficiency with CommerceTools.
• Knowledge of MACH architecture principles.
• Experience with guided buying and eCatalogue solutions.