Assistant Director of People and Culture

About the Opportunity

Four Seasons Resort and Residences Red Sea at Shura Island is seeking an Assistant Director of People and Culture. This full-time role is based in the Red Sea region and reports directly to the Director of People and Culture. The Assistant Director will support the leadership and execution of the People and Culture strategy, while also overseeing the daily operations of the department.

Key Responsibilities

• Lead and oversee the day-to-day operations of the People & Culture Department and collaborate with leadership on the implementation of the People & Culture strategy.
• Act as an objective third party in employee counseling, problem-solving, and conflict resolution, escalating any potential legal issues or liabilities to the Director of People & Culture.
• Identify, analyze, and initiate appropriate actions to resolve patterns of unsatisfactory employee turnover.
• Assist in managing the financial aspects of the departmental budget, including benefits, labor and salary reporting, and planning cost-effective events within budget guidelines.
• Oversee regular audits of insurance records, immigration and labor records, and paid-time-off allowances.
• Monitor and ensure organizational compliance with local employment laws and regulations, and recommended best practices; review and revise policies and practices to maintain compliance.
• Act as a liaison between employees and management to address questions or concerns regarding company policies, practices, and regulations.
• Work closely with Finance regarding labor meetings, employee attestations, and wage and hour training.
• Supervise employee programs such as recognition celebrations, community outreach, internal meetings, and bi-annual staff events.
• Respond to employee claims, Workers’ Compensation matters, Leaves of Absence, and Wage & Hour inquiries.
• Participate and be an active member of the Health, Safety and Security Committee, including monthly meetings.
• Work harmoniously and professionally with all staff while maintaining the confidentiality of People & Culture information.
• Oversee the hiring process and support the Talent Acquisition Manager.
• Lead P&C metrics and reporting efforts, providing regular updates on employee performance, turnover, and other key P&C data.
• Manage P&C budgets, ensuring cost-effective strategies and resource allocation.

Candidate Profile

The ideal candidate will possess 2-5 years of relevant experience and a genuine passion for luxury hospitality and delivering exceptional service. This role requires a professional who can effectively lead and manage complex People and Culture issues.

Required Skills and Qualifications

• Strong leadership, communication, and interpersonal skills.
• High level of emotional intelligence and excellent interpersonal abilities.
• In-depth knowledge of HR principles, labor laws, employee relations, and talent management.
• Ability to drive organizational change, improve employee engagement, and enhance company culture.
• Strong problem-solving and decision-making skills, with the ability to manage complex P&C issues.
• Ability to collaborate effectively with senior leadership and department heads.

Work Environment

This position is a full-time role within Four Seasons Hotels Limited, located in the Red Sea region. The Assistant Director will work within a professional environment, collaborating with various departments and maintaining confidentiality of sensitive information.