Assistant Housekeeping Manager (Saudi National)

About Accor and Raffles Makkah Palace

Accor is seeking an Assistant Housekeeping Manager who is a Saudi National to join the team at Raffles Makkah Palace. Raffles Makkah Palace is known for its high standards and Arab hospitality, offering 219 Suites & duplex Villas with views of the Masjid Al Haram, the Holy Ka'aba, and the city. The hotel features four dining outlets, a spa, fitness center, and meeting rooms.

Role Overview

The Assistant Housekeeping Manager will report directly to the Housekeeping Manager. This full-time position involves supporting the daily operations of the department, ensuring service standards are maintained, and addressing guest and operational needs effectively.

Key Responsibilities

• Provide professional, friendly, and engaging service consistently.
• Lead and assist the Banquet Director in the day-to-day operations of the department, ensuring service standards are followed.
• Conduct regular inspections of all banquet areas.
• Train all Supervisors and Colleagues as required.
• Collaborate with the Maintenance department to address all banquet area repairs.
• Address all guest concerns promptly, logging and notifying appropriate departments.
• Balance operational, administrative, and Colleague needs.
• Adhere to departmental policies and procedures.
• Report necessary maintenance items.
• Follow all safety and sanitation policies.
• Perform other duties as assigned.

Qualifications and Experience

Candidates for this role should possess 0-1 years of relevant experience. This position is open to Saudi Nationals.

Work Type

This is a full-time position within the Housekeeping department at Raffles Makkah Palace.

Application Process

Further details regarding the application process will be provided upon interest. Salary information will be disclosed during the interview process.