AsstMgr Restaurants

About the Role

Marriott International is seeking an Assistant Manager, Restaurants to join their team in Medina, Central Area District. This full-time role involves assisting in the daily supervision of restaurant operations, focusing on guest and employee satisfaction, and ensuring operational efficiency. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including Restaurants/Bars and Room Service where applicable.
• Support menu planning and maintain sanitation standards.
• Assist servers and hosts on the floor during peak meal periods and high demand times.
• Monitor employees to ensure performance expectations are met and provide feedback on service behaviors.
• Supervise daily shift operations and manage the restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
• Ensure all employees have proper supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures, including monitoring alcohol beverage service in accordance with local laws.
• Interact with guests to obtain feedback on product quality and service levels, and handle guest problems and complaints.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Conduct ongoing training initiatives and communicate performance expectations to employees.
• Open and close restaurant shifts.

Qualifications and Experience

• High school diploma or GED with 4 years of experience in food and beverage, culinary, or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with 2 years of experience in food and beverage, culinary, or a related professional area.
• Demonstrated ability to improve guest and employee satisfaction.
• Experience in determining and implementing training needs to achieve goals.

Core Competencies

• Ability to handle employee questions and concerns effectively.
• Strong communication skills to convey departmental goals clearly and consistently.
• Proficiency in managing operations to achieve or exceed budgeted goals.
• Commitment to providing exceptional customer service and setting a positive example for guest relations.
• Capability to analyze information and evaluate results to solve problems and choose optimal solutions.
• Ability to recognize good quality products and presentations.

Work Environment

This is a full-time position based in Medina, within the Central Area District, for Marriott International. The role involves working closely with restaurant teams and management to ensure smooth daily operations and high service standards.