Graduate Lead Generator

About the Role

Rackspace Technology is seeking a Graduate Lead Generator to join our team in Saudi Arabia. This full-time role is designed for recent IT graduates with 0-1 years of experience who are interested in developing their skills within an IT environment. The primary responsibility involves identifying and qualifying prospective customers, nurturing leads, and preparing them for engagement with a sales executive.

Key Responsibilities

• Maintain and manage a pipeline of marketing qualified leads until they meet the criteria for handover to a Sales Executive.
• Meet a monthly quota for qualified leads passed to the Sales team.
• Handle inbound sales chats from **********, inbound sales calls, and respond to form submissions from current and prospective customers.
• Engage with potential customers using available product information to discuss Rackspace solutions.
• Conduct needs analysis to identify prospects' pain points and determine how Rackspace solutions can address them.
• Research market segments to identify potential customers and initiate first contact.
• Develop new business opportunities through telephone, email, and social media to introduce Rackspace solutions and identify appropriate buyers within target markets.
• Prepare and analyze lead pipeline reports and dashboards.

Required Competencies

• Process and summarize key findings from various information sources, recognizing when additional information is needed to understand a situation.
• Generate different solutions and evaluate their pros and cons.
• Demonstrate competitiveness in generating new business opportunities that contribute positively to commercial outcomes.
• Develop an in-depth understanding of prospect organizations, their offerings, business goals, and challenges.
• Gather and document information about prospect's key leaders/decision-makers, including background, role, scope of responsibility, and awareness of their differing perspectives and styles.
• Build working knowledge of prospect industries, including market trends, economic challenges, and the competitive landscape.
• Participate in industry associations to develop a professional network and leverage networking opportunities to meet new prospects.
• Utilize existing data and resources to identify prospects that align with the profile for Rackspace products, services, and solutions.
• Proactively seek customer referrals and engage with them to communicate the value proposition of Rackspace offerings, maintaining a robust pipeline of prospects.

Qualifications and Experience

• A recent IT graduate with an interest in learning and skill development in an IT environment.
• 0-1 years of experience is required for this role.
• Basic understanding of Cloud Hosting, Rackspace solutions, and value proposition.

Work Environment and Expectations

This role involves identifying and qualifying prospective customers via inbound channels such as chat, incoming phone calls, and form submissions, as well as making outbound sales contact. The successful candidate will use a combination of automated tools and manual activity to record sales prospecting activity in computer-based tracking systems. Adherence to company security policies, procedures, and relevant standards is required, alongside providing a professional interaction with every prospective customer.