Housekeeping Supervisor📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	السعودية

وصف الوظيفة

About the Role

As a Housekeeping Supervisor at Marriott International, specifically with The Ritz-Carlton, you will play a crucial role in ensuring exceptional guest experiences by maintaining the highest quality standards in guest rooms and public areas. This full-time position involves upholding The Ritz-Carlton's “Gold Standards,” which are foundational to its global leadership in luxury hospitality, fostering an environment of creativity, thoughtfulness, and compassion.

Key Responsibilities

Inspect guest rooms, public areas, and the pool after cleaning to ensure adherence to quality standards.
Manage room status by running reports, verifying discrepancies, prioritizing cleaning, and updating departing guest room statuses.
Support Housekeeping management in daily operations, coordinating efforts with Engineering, Front Office, and Laundry departments.
Document and resolve discrepant room issues in collaboration with the Front Desk.
Prepare, distribute, and communicate changes in room assignments, and ensure smooth handovers between shifts.
Complete all required paperwork accurately.
Assist management with various HR functions including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.

Operational Standards and Professional Conduct

Adhere to all company, safety, and security policies and procedures, reporting any maintenance problems, hazards, accidents, or injuries.
Maintain a professional appearance and uphold confidentiality, protecting company assets.
Deliver exceptional guest service by welcoming and acknowledging guests, anticipating their needs, assisting individuals with disabilities, and expressing genuine appreciation.
Communicate clearly and professionally, fostering positive working relationships and responding appropriately to employee concerns.
Ensure consistent adherence to quality expectations and standards across all areas of responsibility.

Physical Requirements

Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance, and heavier items with assistance.
Capable of pushing and pulling loaded housekeeping carts and other machinery over various surfaces.
Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to stand, sit, kneel, or walk for extended periods throughout a work shift.
Proficiency in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Competency in using computers and/or point-of-sale systems to enter and locate work-related information.
Ability to read and visually verify information in various formats, including small print.