Marketing Executive Saudi National

About The Ritz-Carlton

The Ritz-Carlton operates over 100 award-winning properties globally, focusing on delivering exceptional luxury service. As part of Marriott International's portfolio of brands, The Ritz-Carlton is committed to fostering an environment where professionals are empowered to be creative, thoughtful, and compassionate, ensuring a culture that drives success and upholds its reputation as a global leader in luxury hospitality.

Role Overview

The Marketing Executive - Saudi National will be responsible for promoting brand image awareness both internally and externally. This full-time role involves utilizing sales techniques to maximize revenue while maintaining guest loyalty. The individual will ensure the consistent delivery of The Ritz-Carlton's "Gold Standards," which guide daily operations and define the brand's commitment to service excellence.

Key Responsibilities

• Promote brand image awareness internally and externally.
• Apply sales techniques to maximize revenue and maintain guest loyalty.
• Communicate with potential owners via telephone to arrange preview package sales/tours.
• Encourage guests or callers to purchase or schedule preview package sales/tours.
• Explain details and requirements for attending sales presentations to potential owners.
• Verify eligibility requirements for preview package sales/tours before scheduling.
• Determine and provide complimentary gifts to guests for their patronage.
• Perform general office duties to support Sales & Marketing, including filing, sending emails, typing, and faxing.
• Assist management in training, evaluating, counseling, motivating, and coaching employees.
• Serve as a role model and initial point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company policies and procedures, ensuring a professional appearance and maintaining confidentiality.
• Welcome and acknowledge guests according to company standards, anticipating and addressing service needs.
• Communicate professionally, prepare accurate written documents, and answer telephones appropriately.
• Develop positive working relationships, support team goals, and respond to employee concerns.
• Ensure adherence to quality expectations and standards.
• Perform physical tasks such as moving objects weighing up to 10 pounds without assistance.

Qualifications and Requirements

• High school diploma or * equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• No license or certification required.

Experience

This role requires 0-1 years of experience, with a preference for candidates possessing at least 1 year of related work experience.

Company Culture

Joining The Ritz-Carlton means becoming part of a team that values creating lifelong memories for guests and fostering a supportive environment for employees. The company's culture is built on its "Gold Standards," including the Employee Promise, Credo, and Service Values, which guide every interaction and decision. Employees are encouraged to be proud of their work and their colleagues, contributing to a global team dedicated to luxury hospitality.