Principal Advisors & Consulting Services Sub Cluster Lead

About Mastercard Services

Mastercard's Services organization is dedicated to driving growth by delivering innovative solutions to customers. This involves integrating data, technology, insights, and expertise to meet customer needs effectively. Services contribute significantly to Mastercard's revenues and are integral to the company's overall success.

Role Overview: Principal, Advisors & Consulting Services, Sub-Cluster Lead

Mastercard (KSA) is seeking a Principal, Advisors & Consulting Services, Sub-Cluster Lead to head the Advisors and Consulting team within the SBJY Sub-Cluster, which encompasses the KSA, Bahrain, Jordan, and Yemen markets. This full-time role requires an experienced leader with a strong background in managing high-performing, cross-functional teams. The ideal candidate will have 5-10 years of experience, with consulting experience being essential and familiarity with payments or financial institutions preferred.

Key Responsibilities

• Lead project teams to deliver high-quality analyses, creative solutions, and actionable recommendations that generate tangible business value.
• Provide subject-matter or industry expertise and guide teams toward efficient, business-focused outcomes.
• Manage mid- to senior-level client relationships, proactively shaping client agendas and mitigating relationship risks to ensure sustained trust and impact.
• Manage and develop a diverse consulting team across KSA, mentoring junior team members within and beyond engagement teams.
• Foster a collaborative, high-performance culture and contribute to Mastercard’s knowledge management and best practices.
• Partner with Country Managers, Global Markets, and Business Development teams to align priorities, share market intelligence, and support regional go-to-market initiatives.
• Manage engagement budgets, staffing, and risk; maintain forecast accuracy and ensure compliance with firm policies and profitability goals.
• Act as a thought partner to clients and internal stakeholders, supporting the growth of the Mastercard Advisors & Consulting Services brand through market insights and contributions to internal and external forums.

Core Competencies and Qualifications

• Leadership: Demonstrated ability to guide project teams toward delivering high-quality results and recommendations, instilling urgency, ownership, and thoughtful risk-taking.
• Problem Solving: Capability to identify critical aspects of a problem and guide teams to business-focused solutions that drive client value.
• Analytic Excellence: Strong structured-problem-solving and quantitative skills, ensuring efficient use of technical capabilities.
• Project Management: Deep interest in project delivery with business clients and strong intuition for corporate decision-making processes.
• Client Management: Ability to inspire client confidence through timely, reliable execution and develop stakeholder management plans.
• Communication & Presence: Skill in crafting clear, complete deliverables and communicating effectively across complex scenarios up to senior management levels.
• Teamwork: Proven ability to motivate medium-sized teams or key workstreams on regional engagements to produce superior deliverables.
• Commercial Orientation: Identification of opportunities to leverage internal capabilities, including cross-sell opportunities, and partnership with broader Services teams on contracting and solution design.
• Integrity: Adherence to Mastercard’s values of honesty and integrity, following through on commitments and holding others accountable.

Corporate Security Responsibility

All individuals working for or on behalf of Mastercard are responsible for information security due to the inherent risks associated with accessing Mastercard assets, information, and networks. This includes abiding by Mastercard’s security policies, ensuring confidentiality and integrity of information, reporting suspected security violations, and completing mandatory security trainings.