Senior Manager Logistics Systems

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	عن بُعد
	الموقع	السعودية

وصف الوظيفة

About Red Sea Global

Red Sea Coastal Trading Company, a subsidiary of Red Sea Global, specializes in supply chain and logistics. The company supports pioneering developments by ensuring the delivery of materials, equipment, and services. It provides end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond. The team focuses on efficiency, reliability, and environmental responsibility, aligning with Red Sea Global’s commitment to sustainability, operational excellence, and local value creation.

Job Purpose

The Senior Manager - Logistics Systems will lead the strategy, selection, design, implementation, integration, launch, and ongoing operation of RSCTC’s B2B and B2C digital marketplaces across web and mobile channels. This role involves owning the marketplace technology roadmap and guiding internal teams and delivery partners to translate business, customer, and supplier needs into reliable, secure, and scalable capabilities. A key responsibility is ensuring integration with SAP S/4HANA and other enterprise systems for catalog, pricing, inventory, ordering, fulfillment, payments, invoicing, and returns.

Key Responsibilities

Own the B2B and B2C marketplace strategy, product roadmap, and prioritized backlog, translating business priorities into phased releases, business cases, and delivery plans.
Lead platform selection, architecture definition with Corporate Technology, covering storefronts, mobile applications, seller services, order management, data, APIs, security, scalability, and total cost of ownership.
Deliver B2B customer capabilities such as account structures, user roles, purchasing approvals, customer-specific catalogs, contract pricing, and self-service returns.
Implement B2C web and mobile capabilities including responsive websites, mobile applications, search, product discovery, cart, checkout, promotions, loyalty features, and customer notifications.
Enable supplier and seller onboarding, verification workflows, product submission, catalog updates, stock and pricing feeds, order acceptance, and fulfillment collaboration.
Translate operating models into workflows for order management and fulfillment across various channels, supporting availability checks, inventory reservations, and delivery status.
Establish integration reliability and automation, including interface contracts, data ownership, monitoring, alerts, and reconciliation, to prevent lost or repeated orders.
Oversee technical delivery from discovery and design through configuration, development, testing, launch, and stabilization, ensuring code quality and documented designs.
Collaborate with Corporate Technology, Cybersecurity, Legal, and Finance to embed identity and access controls, data protection, payment security, and fraud controls.
Own marketplace service management, support models, vendor service levels, monitoring, capacity, and incident escalation, ensuring platform availability and performance.
Define dashboards and trusted measures for platform performance, working with business owners on conversion, repeat purchase, and customer experience metrics.
Lead business readiness planning, including operating procedures, customer and supplier onboarding, training, communications, and service handover.
Manage implementation and operating budgets, forecasts, licenses, contracts, and total cost of ownership, reporting progress, risks, and benefits against approved plans.

Qualifications and Experience

Bachelor’s degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related discipline.
Minimum of 10 years of relevant experience in digital commerce, marketplace technology, software delivery, or enterprise platforms.
At least five years of experience leading teams, programs, or platform delivery.
Proven personal accountability for designing, developing, implementing, launching, and scaling an e-commerce marketplace.
Ability to explain architecture decisions, delivery responsibilities, operational challenges, and measurable outcomes.
Experience across B2B and B2C commerce, including customer journeys, supplier/seller workflows, catalog and pricing models, order management, fulfillment, payments, and returns.
Proven experience leading commerce-to-ERP integrations and understanding end-to-end order-to-cash and financial reconciliation.
Ability to lead integration design with SAP functional and technical specialists.
Strong technology leadership with experience managing engineering or implementation teams, product and business stakeholders, platform vendors, and cross-functional delivery dependencies.
Experience owning platform launch and live operations, including architecture review, testing, releases, service performance, incident management, vendor contracts, and delivery budgets.
Direct SAP S/4HANA integration delivery involving SD, MM, FI/CO, and relevant API or middleware capabilities is strongly preferred.
Experience building marketplace capabilities at Amazon, noon, or another established e-commerce marketplace, with demonstrable platform delivery responsibility.
Experience in supply chain, wholesale distribution, retail, hospitality, or the GCC market; familiarity with Arabic and English digital experiences.
A relevant postgraduate qualification or recognized product, architecture, delivery, or service-management certification is an advantage.