SPECIALIST TRAVEL SERVICES

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	السعودية

وصف الوظيفة

About the Role

alfanar is seeking a Specialist, Travel Services to efficiently coordinate travel requests and provide professional service to employees. This full-time role involves ensuring all travel arrangements adhere to defined policies, procedures, and quality standards to support departmental operational plans.

Key Responsibilities

Handle reservations for domestic and international flights, including business trips, transfers, final exit tickets, and employee/family vacation tickets.
Manage local and international hotel bookings, along with rail and transportation requests.
Control costs for air tickets and hotel bookings, actively seeking the best prices.
Process requests according to employee entitlement eligibility and record deductions.
Act as a coordinator between employees and travel agencies.
Prepare checklists and embassy letters for business and tourist visas, coordinating with travel agencies for visa assistance.
Monitor daily flight operations, prepare lists of traveling employees, and send daily reminder SMS messages.
Review and cross-check supplier and hotel invoices, coordinating with hotels and divisions for payment processing.
Process all hotel invoices, including standard rooms, events, and conferences, and manage all air ticket invoices.
Review employee travel deductions and ensure accurate fare differences for air ticket deductions during employee clearance.
Update information for travel invoices, prepare deductions, settlement refunds, and submit reports to the Payroll Department.
Track and follow up on refunds with travel agencies for business trips, vacations, and unutilized air tickets.
Post fare lists in SAP and publish monthly and quarterly flight fare lists on the company portal.

Role Accountabilities

Maintain updated soft and technical skills relevant to the job.
Perform planned activities to meet operational and development targets within schedules and utilize resources effectively.
Provide periodic reports detailing deviations and execution of planned tasks.
Resolve operational problems and escalate complex issues as needed.
Ensure quality requirements are met and contribute to effective quality control processes.
Coordinate well-defined systems, policies, and procedures, seeking automation opportunities.
Comply with all relevant policies, procedures, and work instructions.
Ensure compliance with safety, quality, and environmental management procedures within the area of work.