Steward Chief

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	السعودية

وصف الوظيفة

About the Role

Le Meridien is seeking a Steward-Chief to manage daily kitchen utility operations and staff. This full-time role involves overseeing dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating, and food running. The Steward-Chief will supervise kitchen employees not actively engaged in cooking, such as dishwashers and kitchen helpers, with a focus on improving guest and employee satisfaction while adhering to the operating budget. The ideal candidate will have 2-5 years of relevant experience.

Key Responsibilities

Manage daily kitchen utility operations, including dish room, night cleaning, and back dock maintenance.
Supervise kitchen staff such as dishwashers and kitchen helpers.
Order and manage necessary supplies, ensuring staff have adequate equipment, tools, and uniforms.
Schedule events, programs, activities, and staff work.
Monitor material inflow and maintain current materials.
Conduct inventories of china, glass, silver, food, equipment, smallware, and liquor, reporting shortages.
Inspect supplies, equipment, and work areas to ensure efficient service and adherence to standards.
Investigate and follow up on employee accidents.
Ensure proper cleaning routines for serviceware, equipment, and floors.
Enforce proper use and cleaning of all dish room machinery.
Ensure all food holding and transport equipment is in working order.
Ensure compliance with all applicable laws, regulations, food handling, and sanitation standards.
Communicate relevant information to executives, peers, and subordinates in a timely manner.

Team Leadership and Development

Lead and influence staff using interpersonal and communication skills, advocating for sound financial and business decisions.
Provide leadership, vision, and direction to prioritize departmental goals efficiently.
Maintain and ensure employee productivity levels.
Serve as a role model for appropriate behaviors and foster mutual trust, respect, and cooperation.
Communicate performance expectations in line with job descriptions.
Establish and maintain collaborative relationships with employees.
Participate in managing departmental controllable expenses to achieve or exceed budgeted goals.
Provide guidance and direction to subordinates, including setting performance standards.
Recruit, interview, select, hire, and promote employees.
Train employees in safety procedures and provide feedback on service behaviors.
Review employee satisfaction results to address concerns.
Ensure disciplinary procedures and documentation comply with SOPs and LSOPs.
Ensure utility staff is properly trained in sanitation, equipment handling, and chemical usage.

Customer Service and Operational Excellence

Attend meetings and communicate with executives, peers, and subordinates to improve service quality.
Manage day-to-day operations to ensure quality, standards, and customer expectations are met.
Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
Ensure employees follow loss prevention policies to prevent accidents and control costs.