Security Guard📣 Job Ad

Join our team as a Guest Service Agent at Banyan Tree AlUla!
Company Description:
Banyan Tree AlUla is a luxurious desert retreat in AlUla, Saudi Arabia, known for its stunning views and elegant tented villas that embody Arabian opulence. Experience the serene environment and the gold standard of luxury hospitality.

Job Description:
As a Guest Service Agent, you will be the first impression for our guests, ensuring a memorable stay from arrival to departure. Your role involves:

• Greeting guests, checking them in, responding to inquiries, and settling accounts.
• Providing exceptional service and personalizing guest experiences.
• Promoting hotel facilities and opportunities to enhance their stay.

What We Offer:

• Employee benefit card with discounted rates at Accor worldwide.
• Access to learning programs through our Academies.
• Opportunity for career development within the property and globally.
• Engagement in Corporate Social Responsibility activities.

Qualifications:
The ideal candidate will have a service-focused personality, relevant experience in Front Office departments (work or internship), good communication skills in English, and fresh graduates are welcome to apply.

Job Overview
Join Banyan Tree AlUla, an exquisite desert retreat that embodies the pinnacle of luxury in AlUla, Saudi Arabia. As a Front Office Agent, you will be at the forefront of our guest experience, ensuring seamless check-in and check-out processes while providing exceptional customer service.

Key Responsibilities:

• Register and accommodate all guest arrivals according to established procedures.
• Execute check-in, check-out, and room change procedures accurately in the hotel system.
• Manage cashier float and maintain accurate daily reports of all transactions.
• Assist guests with currency exchange and address any inquiries.
• Stay informed on accounting procedures and special promotion programs.
• Handle guest complaints with professionalism, referring to supervisors when necessary.
• Prepare detailed reports for night audits and ensure all front desk areas meet cleanliness standards.
• Adhere to health and safety policies while performing related duties.

Qualifications:

• Strong written and verbal communication skills in English and Arabic.
• Minimum of 2 years experience in Guest Relations, preferably in a 4 or 5-star hotel.
• Ability to work cohesively within a multicultural team and provide exceptional guest service.

Embrace this opportunity to enhance your career in hospitality with Banyan Tree.

Join Our Team as a Barista!
At Our Habitas, you'll play a key role in creating memorable experiences for our customers. As a Barista, you will be responsible for preparing high-quality coffee and other beverages, providing outstanding customer service, and maintaining a clean and welcoming environment. Your creativity, attention to detail, and passion for coffee will help us deliver the exceptional service our customers have come to expect.

Key Responsibilities:

• Prepare and serve a variety of coffee and espresso-based drinks, teas, and other beverages.
• Ensure consistency and quality in every cup by following our established recipes and techniques.
• Engage with customers in a friendly and professional manner, taking orders and answering any questions they may have.
• Maintain a clean and organized workspace, including cleaning equipment, restocking supplies, and following sanitation guidelines.
• Operate coffee-making equipment such as espresso machines, grinders, and brewers with precision and care.
• Handle cash transactions and operate the point-of-sale system accurately.
• Assist with inventory management, including monitoring stock levels and placing orders as needed.
• Collaborate with team members to ensure efficient service and a positive work environment.
• Stay informed about coffee trends and continuously improve your knowledge and skills through training and practice.

Qualifications:

• Previous experience as a barista or in a similar role is preferred.
• Passion for coffee and a strong desire to learn more about coffee preparation and brewing techniques.
• Excellent customer service skills with the ability to engage and build rapport with customers.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment.
• Ability to work flexible hours, including weekends and holidays.
• Basic math skills for handling cash transactions and operating the point-of-sale system.
• Ability to lift and carry heavy items, such as bags of coffee beans and milk containers.
• Positive attitude, reliability, and a strong work ethic.