Enterprise Sales Specialist

About *******

***** operates as an AI-powered CPaaS platform, providing businesses with solutions for customer engagement. The platform facilitates communication through various channels including WhatsApp Business API, SMS, Voice, RCS, AI Chatbots, Email, and Omnichannel solutions. ***** supports organizations in automating customer engagement, marketing, notifications, and support functions using intelligent communication technologies.

The Role of Enterprise Sales Specialist

******* is seeking an Enterprise Sales Specialist to join its team in Al Khobar, Eastern region. This full-time role focuses on driving business growth by acquiring new customers and expanding relationships with existing clients. The specialist will be responsible for B2B sales, lead generation, and consultative selling, with an emphasis on technology and customer engagement solutions. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Identify and generate new business opportunities through cold calling, networking, referrals, and digital prospecting.
• Schedule meetings with decision-makers and present *******'s communication solutions.
• Understand client business requirements and recommend suitable products such as WhatsApp Business API, Bulk SMS, Voice, RCS, AI Chatbots, Email, and Omnichannel solutions.
• Build and maintain a healthy sales pipeline through CRM.
• Prepare proposals, quotations, and commercial offers.
• Achieve monthly and quarterly sales targets.
• Maintain long-term relationships with customers to generate repeat business and upsell opportunities.
• Keep CRM updated with all customer interactions, meetings, opportunities, and follow-ups.

Performance Indicators

• Monthly sales target achievement.
• New customer acquisition.
• Revenue generated.
• Meetings conducted.
• Proposal-to-closure conversion ratio.
• CRM compliance and data accuracy.
• Customer retention and upselling.

Candidate Profile

The ideal candidate will be a dynamic and target-driven individual with 2-5 years of experience in B2B sales. A background in lead generation and consultative selling is required, along with a demonstrated interest in technology and customer engagement solutions.