Front Office Manager (Pre opening) Hilton Airport

About the Role

Hilton is seeking a Front Office Manager for a full-time position in Dammam, Eastern Region. This role involves overseeing daily front office operations and ensuring the delivery of guest experiences that uphold hospitality standards.

Key Responsibilities

• Manage daily front office activities, including guest service, registration, room inventory, and adherence to established policies and standards.
• Monitor guest satisfaction, address service issues, and guide the team in implementing improvements to enhance the guest experience.
• Implement revenue initiatives by promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth.
• Provide regular updates and training to ensure the team is informed about hotel offerings, services, and local attractions.
• Welcome guests, respond to inquiries, and resolve concerns promptly to maintain service standards.
• Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Required Experience

• Candidates should have 5-10 years of relevant experience.

Company Values

At Hilton, core values guide team members. These include a commitment to Hospitality, acting with Integrity, demonstrating Leadership, fostering Teamwork, taking Ownership, and maintaining a focus on the Now to ensure impactful service.

About Hilton

Hilton is a global leader in hospitality, recognized for its workplace culture and commitment to providing exceptional experiences for guests and team members. The company has received repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Application Information

Interested candidates are invited to apply for this full-time position. Salary details are not disclosed.