Lead Engineer Fleet Management

About the Role

Baker Hughes is seeking a Lead Engineer Fleet Management to join the Regional Product Service Engineering team in Dammam, Eastern region. This full-time role involves supporting the operation and maintenance of heavy-duty gas turbines, aero turbines, centrifugal compressors, steam turbines, and their associated control, protection, and accessory systems. The Lead Engineer will focus on providing technical solutions for control systems and addressing motor issues in EMCC driven trains.

Key Responsibilities

• Respond to internal and external customer requests for technical issue resolution, applying technical product knowledge and analytical skills while adhering to engineering principles, standards, practices, and procedures.
• Escalate issues as required, acting as a liaison between field and design engineering to drive specific technical resolutions and identify corrective actions.
• Establish and maintain customer relationships to ensure technical issues and requirements are understood and addressed promptly.
• Lead and program manage root cause analysis and investigation activities for product technical issues, interfacing with Product Service, System, and Design Engineering teams.
• Prepare technical presentations for Baker Hughes leaders and customers, ensuring timely communication of significant issues or developments.
• Travel to customer locations to support technical review meetings, present recommendations, support unplanned/forced outages, and provide technical support for sales and service proposal activities.
• Plan and provide technical engineering oversight to Contractual Services and Field Services teams during planned outages to meet reliability and availability goals.
• Partner with Design Engineering teams and interface with external and internal suppliers to facilitate the logistical implementation of Fleet Program technical solutions.

Qualifications and Requirements

• Bachelor’s degree in Engineering (Electronics, Control & Instrumentation, or Electrical & Electronics) or equivalent.
• 5-10 years of experience in the operation, maintenance, and troubleshooting of Heavy Duty, Aero Derivative, and compressor control systems, as well as motor issues in EMCC driven trains.
• Knowledge of MarkVI, MarkVIe, MarkVIeS, and Compressor Controls systems.
• Knowledge of VFDs, Motors, and their protection.
• Ability to travel at short notice 20-25% of the time and work during weekends for emergency technical support.

Desired Characteristics

• Experience in a matrix leadership environment.
• Prior experience in design engineering or a field maintenance/customer service-facing role.
• Ability to communicate effectively with both technical and non-technical audiences.
• Ability to work effectively with teams and communicate requests and requirements clearly.
• Experience working in a global, matrix organization and the ability to make timely and sound decisions based on data.
• Ability to interface effectively with all levels of an organization and demonstrate leadership in pursuing correct engineering actions in adverse conditions or situations.
• Self-starter with strong technical and analytical skills.
• Strong technical aptitude and problem-solving skills, including awareness of applicable engineering tools and systems.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Fluency in English, with a preference for Arabic speaking.

Work Environment

This role offers flexible working patterns, including flexible hours to accommodate productivity. When working on-site with customers, the working patterns will align with customer schedules. Upon project completion, extended leave opportunities are available before starting the next project.