QA/QC Manager

About the Role

Hill International, Inc. is seeking a QA/QC Manager to join their team in Dammam, Eastern Region. This full-time role involves leading and overseeing the development, implementation, and continuous improvement of the Project Quality Management System (PQMS) and project governance framework across all CAPEX projects. The QA/QC Manager ensures alignment with ISO 9001, Hill International protocols, and governance requirements, driving stage-gate compliance and P3M3 maturity improvement.

Key Responsibilities

• Act as the PMC representative for all QA/QC matters, coordinating between the contractor, client, and supervision team during project execution.
• Develop, manage, and continuously update project-specific Quality Management Strategies and Project Quality Plans (PQP) across all CAPEX projects.
• Establish, implement, maintain, and continuously improve the P&TA Project Quality Management System (PQMS), ensuring alignment with ISO 9001, Client standards, and Hill International protocols.
• Lead the implementation and management of Matarat's Project, Program & Portfolio (P3) governance framework across all projects.
• Develop, implement, and monitor stage-gate governance processes to ensure compliance with Matarat's strategic requirements and project approval controls.
• Lead P3M3 implementation and improvement initiatives, sustain Level 3 maturity, and establish a roadmap towards Levels 4 and 5.
• Review and enhance existing PQMS and project governance processes to ensure alignment with Matarat's evolving P3 governance framework.
• Develop project quality and governance dashboards, analyze project performance data, identify trends, monitor risks, and drive improvement initiatives.
• Lead the digitization of PQMS and project governance processes through OpenText to streamline workflows, eliminate manual activities, and improve operational efficiency.
• Review and approve PQPs, ITPs, method statements, material submittals, technical documents, and contractor QA/QC personnel qualifications to ensure compliance.
• Plan and lead internal and external quality audits, technical compliance audits, site inspections, and surveillance activities to ensure adherence to contractual and project requirements.
• Manage NCRs, investigate recurring quality issues, monitor root cause analysis, and ensure timely and effective implementation of corrective and preventive actions.
• Coordinate quality documentation, asset inspections, commissioning requirements, and final handover certifications to ensure successful project completion.
• Establish quality KPIs, monitor project compliance, and prepare regular quality performance reports and dashboards for project directors and senior management.
• Lead QA/QC personnel, manage quality inspectors, and deliver PQMS, governance, and quality awareness training to P&TA teams, contractors, and consultants.
• Participate in project close-out activities to verify quality documentation and compliance with approved plans.
• Ensure adherence to Hill International’s Quality, Environmental, Safety, and Occupational Health policies and procedures.
• Perform other duties as assigned by the Project Director or line manager.

Qualifications and Experience

• A minimum of 10 years of experience in quality assurance and quality control roles.
• Demonstrated experience in developing and implementing Project Quality Management Systems (PQMS).
• Proficiency in ISO 9001 standards and project governance frameworks.
• Experience with P3M3 implementation and maturity improvement initiatives.
• Familiarity with OpenText or similar platforms for process digitization is preferred.

Skills and Competencies

• Strong leadership and team management abilities.
• Excellent coordination and communication skills for stakeholder management.
• Analytical skills for performance data analysis and trend identification.
• Problem-solving skills for managing NCRs and root cause analysis.
• Ability to deliver training and promote continuous improvement.

Work Environment

This is a full-time position based in Dammam, Saudi Arabia. The role requires coordination with various teams including contractors, clients, consultants, and supervision teams across CAPEX projects.

Application Process

Salary for this position will not be disclosed. Interested candidates are encouraged to apply directly.