Sales Engineer

About the Role

Emerson is seeking a Sales Engineer for Machine Automation Solutions (MAS) in Dammam. This full-time role is responsible for driving business growth and achieving regional order targets across Saudi Arabia. The position focuses on channel management, business development, and customer engagement to expand Emerson's presence in key industrial and infrastructure segments.

Key Responsibilities

• Achieve assigned orders targets and territory growth objectives.
• Drive business development activities across sectors including Water & Wastewater, Infrastructure, District Cooling, Metro, Smart Cities, Material Handling, and Data Centers.
• Identify, develop, and activate new customer accounts and business opportunities.
• Expand Emerson's footprint through direct customer engagement and value-based selling.
• Develop and execute territory plans to drive sustainable business growth.
• Support channel development and growth opportunities across GCC when required.

Channel and Customer Management

• Manage and develop relationships with MAS System Integrators and OEMs across Saudi Arabia.
• Support Consulting Engineers, Distributors, Machine Builders, and End Users.
• Maintain and strengthen existing customer relationships while expanding market reach.
• Create new customer accounts and ensure compliance with company requirements.
• Travel regularly within the territory to support customer engagement and business development activities.
• Support customer requests and ensure timely resolution of issues.

Commercial and Operational Support

• Prepare bills of materials, quotations, and special pricing requests.
• Support approval processes and pricing reviews.
• Coordinate with Supply Chain teams to ensure product availability and customer support.
• Work closely with Finance teams regarding commercial terms and payment requirements.
• Utilize Salesforce CRM to manage opportunities, customer activities, and business reporting.

Collaboration and Cross-Functional Support

• Collaborate with Sales, Proposal, Application Engineering, and Project Services teams to develop strategies.
• Partner with other Emerson Business Units to identify and execute joint growth opportunities.
• Support marketing activities, campaigns, and customer engagement initiatives.
• Provide market intelligence and customer feedback to Product Management, Engineering, Marketing, and Supply Chain teams.
• Drive collaboration across internal and external stakeholders to maximize customer value.

Candidate Profile

The ideal candidate will have 5-10 years of experience in a relevant sales engineering role. Key attributes include:

• Ability to build trusted relationships with customers and business partners.
• Proactive identification of opportunities and pursuit of sustainable business growth.
• Effective communication and confident presentation of technical concepts.
• Strong commercial awareness and customer focus.
• Effective collaboration across functions to achieve business objectives.
• Results-oriented approach and commitment to achieving targets.