Sales Manager (Saudi Only)

About the Role

Sheraton is seeking a Sales Manager (Saudi Only) to join their team in Dammam. This full-time position is responsible for proactively soliciting and managing sales opportunities, ensuring proper and timely business turnover for effective service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to secure future bookings.
• Develop community relationships to expand the customer base for sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover to Event Management.

Required Activities and Support

• Participate in sales calls with team members to acquire new business and close deals.
• Execute and support operational aspects of booked business, including proposal generation, contract writing, and customer correspondence.
• Identify new business opportunities to achieve personal and location revenue goals.
• Analyze the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to inform sales strategies.
• Secure the best opportunities for the location based on market conditions and needs.
• Understand the location’s primary target customer and service expectations to offer tailored business solutions.
• Support the company’s service and relationship strategy, fostering customer loyalty through service excellence.
• Service customers to grow account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

• Candidates must be Saudi nationals.
• A minimum of 5-10 years of relevant experience is required.

Company Culture and Values

Sheraton, part of Marriott International, is committed to being an equal opportunity employer. The company values and celebrates the unique backgrounds, cultures, talents, and experiences of its associates, fostering an inclusive environment. Sheraton has been a place for gathering and connection since 1937, with associates creating a sense of belonging in over 400 communities worldwide. The brand focuses on inviting, welcoming, and connecting guests through engaging experiences and thoughtful service.

Application Information

If you are a team player dedicated to delivering meaningful guest experiences, you are encouraged to explore this career opportunity with Sheraton. Join the mission to be 'The World’s Gathering Place' and become part of a global team within Marriott International.