SAP Analyst

About the Role

KaarTech is seeking an SAP SuccessFactors Consultant – Employee Central to join their team in Dammam, Eastern Region. This full-time role involves managing and configuring SAP SuccessFactors Employee Central to support HR business requirements and ensure system stability and compliance. The position requires 5-10 years of relevant experience.

Key Responsibilities

• Manage incidents, service requests, changes, and problem tickets using ServiceNow.
• Gather HR business requirements and configure SAP SuccessFactors Employee Central accordingly.
• Troubleshoot issues, ensure adherence to Service Level Agreements (SLAs), and prepare Root Cause Analysis (RCA) for recurring problems.
• Manage employee master data, including data uploads, corrections, and validations.
• Configure role-based permissions, business rules, workflows, and system notifications.
• Support integrations with SAP ERP, S/4HANA, payroll, and third-party systems.
• Develop reports, dashboards, and analytics using standard reporting applications.
• Conduct testing, User Acceptance Testing (UAT), end-user training, and system audits.
• Maintain technical documentation in compliance with DACO standards and templates.
• Coordinate with HR users, IT teams, SAP support, and vendors for issue resolution.

Required Qualifications and Experience

• 5-10 years of hands-on experience in supporting and configuring SuccessFactors Employee Central.
• Demonstrated ability to resolve HR system issues within agreed SLAs.
• Experience in system integrations, data management, security, and reporting.
• Proficiency in preparing RCA reports, maintaining documentation, and implementing long-term fixes.

Skills and Attributes

• Strong communication skills.
• Effective stakeholder coordination abilities.

Work Type

This is a full-time position based in Dammam, Eastern Region.

Compensation

Salary for this position will be disclosed during the interview process.