AsstDir Sales II

About the Role

Marriott International is seeking an AsstDir-Sales II to join their team in Riyadh. This full-time position involves supporting the property's segmented sales efforts, focusing on achieving revenue goals and ensuring guest and employee satisfaction. The role requires 0-1 years of experience and emphasizes building long-term customer relationships to meet sales objectives.

Key Responsibilities

• Assist the sales leader in understanding and implementing sales strategies for specific market segments.
• Contribute to the development and execution of solicitation programs aimed at increasing business.
• Collaborate with the management team to create and implement sales plans addressing revenue, customers, and market dynamics.
• Support the development and implementation of internal and external promotions.
• Provide leadership to maximize revenue potential, including setting personal booking goals.
• Participate in sales calls to acquire new business and close deals.
• Manage operational aspects of booked business, such as generating proposals, writing contracts, and customer correspondence.

Sales Analysis and Reporting

• Analyze market information using sales systems to achieve property financial goals for rooms and catering.
• Assist Revenue Management in completing accurate six-period projections.
• Review guest satisfaction results for sales and catering to identify areas for improvement.

Customer Service and Relationship Management

• Demonstrate leadership in guest hospitality and customer service, setting a positive example for guest relations.
• Interact with guests to gather feedback on product quality and service levels.
• Meet with guests during pre- and post-convention meetings to assess satisfaction with products and services.
• Ensure the implementation of a customer recognition program within the Sales department.
• Execute and support company Customer Service Standards and property Brand Standards.
• Build and manage relationships with key internal and external stakeholders.
• Collaborate with off-property sales channels to ensure property needs are met and sales efforts are complementary.

Qualifications and Experience

• 0-1 years of experience in a relevant sales role.
• Demonstrated ability to achieve personal booking goals.
• Strong understanding of sales strategies and implementation.
• Proficiency in analyzing market information and sales data.
• Excellent customer service and relationship-building skills.

Work Environment

This is a full-time position based in Riyadh, where the successful candidate will work within a dynamic sales team at Marriott International. The role involves daily activities focused on achieving sales objectives and ensuring high levels of customer satisfaction.