Business Analyst

About the Role

RNS Technology Services is seeking a Business Analyst to join their team in Riyadh. This full-time role combines responsibilities in Business Analysis and Project Management, focusing on Identity and Access Management (IAM) with a particular emphasis on SailPoint. The position is techno-functional and customer-facing, requiring strong IAM/SailPoint knowledge, business analysis capabilities, and project management skills.

Role Context and Objectives

The Business Analyst will be responsible for managing customer expectations, project scope, timelines, dependencies, risks, and delivery teams. The role requires effective stakeholder management and the ability to collaborate with both business and technical teams to ensure successful IAM initiatives and SailPoint project deliveries.

Key Responsibilities

• Identify and analyze applications, business processes, user populations, and access requirements relevant to IAM initiatives.
• Collaborate with application and business owners to understand application usage, access models, roles, approval processes, and ownership.
• Define and document IAM use cases, access requirements, JML processes, certification requirements, and business workflows.
• Coordinate with the IAM Architect and technical teams to translate business needs into actionable implementation activities.
• Manage project scope, timelines, milestones, dependencies, risks, issues, and deliverables for SailPoint projects.
• Coordinate across customer stakeholders, application owners, IAM teams, and technical teams to ensure timely delivery.
• Drive application onboarding activities, including prioritization, stakeholder coordination, data collection, validation, and readiness tracking.
• Coordinate User Acceptance Testing (UAT), business validation, defect resolution, sign-off, and production readiness.
• Prepare project status, KPI, RAID, and management reports for customers and leadership.
• Support SailPoint implementation and IAM transformation initiatives by providing strong functional and business-process knowledge.

Qualifications and Experience

• A minimum of 5-10 years of relevant professional experience.
• Strong understanding of Identity and Access Management (IAM) principles and technologies.
• Demonstrated expertise with SailPoint.
• Proven business analysis capabilities.
• Solid project management skills.
• Experience in stakeholder management.

Required Skills

• Ability to manage customer expectations effectively.
• Strong communication and interpersonal skills for customer-facing interactions.
• Capability to work effectively with both business and technical teams.

Work Environment

This is a full-time position based in Riyadh, offering an opportunity to contribute to critical IAM transformation initiatives within a dynamic technology services environment.