Business Process Excellence Specialist

About Mina Excellence

Mina Excellence is seeking a Business Process Excellence Specialist to join our team in Riyadh, Saudi Arabia. This full-time role focuses on developing, standardizing, and optimizing business processes across the organization.

Role Overview

The Business Process Excellence Specialist will be responsible for process governance, compliance, internal controls, and continuous improvement. The role involves identifying opportunities to enhance operational efficiency, streamline workflows, and support automation and digital transformation initiatives in alignment with the organization's strategic objectives.

Key Responsibilities

• Develop, document, and standardize business processes, policies, Standard Operating Procedures (SOPs), workflows, and process maps.
• Conduct periodic process reviews and compliance audits to assess adherence, identify gaps, and evaluate operational effectiveness.
• Analyze existing processes to identify inefficiencies, duplicated activities, unnecessary approvals, and weaknesses in internal controls.
• Lead business process reengineering and optimization initiatives to improve productivity, cost efficiency, and service quality.
• Establish and maintain process governance frameworks, including process ownership, roles and responsibilities, approval authorities, and documentation standards.
• Collaborate with various departments (Finance, HR, Procurement, Operations, IT) to ensure processes align with business objectives and regulatory requirements.
• Review and strengthen internal controls, including segregation of duties, approval workflows, and compliance checkpoints.
• Identify opportunities for process automation and digital transformation, collaborating with IT and stakeholders to implement improvements through ERP and other business systems.
• Develop process performance indicators, monitor effectiveness, and recommend corrective actions and continuous improvement initiatives.
• Maintain a centralized repository of business processes, policies, and procedures, ensuring proper version control, periodic reviews, approvals, and accessibility.

Qualifications and Experience

• Bachelor's degree in Engineering, Business Administration, Management, or a related field.
• Relevant professional experience in business process management, process excellence, operational excellence, or continuous improvement.
• Strong knowledge of business process mapping, SOP development, process governance, and internal controls.
• Experience conducting process reviews, compliance assessments, and identifying operational improvement opportunities.

Required Skills

• Strong analytical and problem-solving skills.
• Proficiency in documentation.
• Effective stakeholder management skills.
• Ability to collaborate effectively across multiple departments and drive process improvement initiatives.

Application Process

Candidates who meet the above requirements are encouraged to apply for this full-time position.