Exemption & Refund Administrator

About the Role

alfanar Electric is seeking an Exemption & Refund Administrator to join their team in Riyadh. This full-time role involves managing customs exemption and refund processes, ensuring compliance with regulatory and company requirements. The ideal candidate will have 2-5 years of relevant experience.

Key Responsibilities

• Coordinate with plants to gather exemption request requirements for raw materials and machinery.
• Receive, organize, and verify the completeness of exemption request data and supporting documents.
• Upload exemption request data to the Customs portal and submit requests according to approved procedures.
• Monitor the status of submitted exemption requests and communicate updates to stakeholders.
• Prepare refund request listings based on approved exemption results and supporting records.
• Submit refund-related documents to Customs departments within required timelines and follow up on pending applications.
• Maintain accurate records of refund requests, amounts, processing status, and coordinate with the Finance Department regarding refunded amounts.
• Receive and maintain Customs correspondence, approvals, and feedback records, ensuring proper filing and traceability of documents.
• Maintain accurate electronic and physical archives of all exemption and refund transactions, supporting document retrieval for audits and reporting.
• Maintain exemption certificate records and supporting documentation, processing regular requests related to these certificates.
• Prepare routine reports on exemption and refund activities, including status updates for submitted, approved, pending, and refunded cases.

Role Accountabilities

• HR Proficiency: Obtain updated soft and technical skills relevant to the job.
• Delivery: Perform planned activities to meet operational and development targets, utilizing resources effectively and providing periodic reports on task execution and deviations.
• Problem-Solving: Resolve related problems and escalate complex operational issues as needed.
• Quality: Ensure quality requirements are met by developing effective quality control and processes.
• Business Process Improvements: Coordinate well-defined written systems, policies, and procedures, and seek automation opportunities.
• Compliance: Adhere to relevant policies, procedures, and work instructions.
• Health, Safety, and Environment: Ensure compliance with safety, quality, and environmental management procedures within the defined area of work.

Experience and Qualifications

Candidates should possess 2-5 years of experience in a related field, demonstrating the ability to administer customs exemption and refund processes effectively.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within alfanar Electric.