Growth and Program Manager

About the Role

Coefficient Alliances & Ventures (Coefftalent) is seeking a Growth and Program Manager for an initial 6-month contract, with potential for extension to 12 months. This role is based onsite in Riyadh, Saudi Arabia, and supports a global leader in the Cards & Payments industry engaged with a leading financial services firm. The position focuses on the remittances business, acting as a strategic advisor to drive growth and execute key initiatives.

Role Overview

The Growth and Program Manager will support the execution of initiatives aimed at increasing remittance transaction volumes, enhancing digital remittance capabilities, and expanding strategic partnerships. This role involves translating commercial priorities into measurable outcomes across customer acquisition, activation, retention, usage, and overall remittance performance. The ideal candidate will have strong experience in remittances, cross-border payments, fintech, banking, or money transfer operations, coupled with an understanding of remittance business models, aggregators, correspondent partners, and digital customer journeys.

Key Responsibilities

• Support the development and execution of initiatives to increase remittance transaction volumes.
• Identify opportunities to improve customer acquisition, activation, retention, and usage.
• Analyze remittance performance trends and recommend actions to improve business outcomes.
• Lead the execution of strategic remittance projects from initiation through implementation.
• Develop and maintain project plans, status reports, risk logs, and governance materials.
• Coordinate activities across business, product, technology, operations, compliance, and partner teams.
• Act as a key liaison between the financial services firm, scheme, MTOs, aggregators, correspondent partners, and fintech partners.
• Support initiatives to grow adoption of digital remittance channels and improve customer experience.
• Monitor developments in the Saudi and international remittance landscape, tracking competitor activity and market trends.

Qualifications and Requirements

• 4-5 years of experience in remittance, payments, cross-border transfers, fintech, or banking.
• Demonstrated experience managing business transformation or strategic initiatives.
• Strong understanding of remittance business models, MTOs, aggregators, and digital remittance journeys.
• Experience working with multiple stakeholders and external partners.
• Strong project and program management capabilities.
• Experience in the Saudi remittance market is preferred.
• Experience working with banks, exchange houses, fintechs, or money transfer operators.
• Arabic and English language proficiency.

Required Skills

• Analytical mindset with strong problem-solving abilities.
• Ability to operate independently in a fast-paced environment.
• Strong presentation and executive communication skills.

Work Environment

This is an onsite contract position located in Riyadh, Saudi Arabia, within a dynamic environment supporting a global leader in the Cards & Payments industry and a leading financial services firm.