Guest Experience Expert

About the Role

Courtyard by Marriott is seeking a Guest Experience Expert to join our team in Riyadh. This full-time role focuses on creating memorable and unique experiences for guests throughout their stay, extending beyond standard check-in and check-out processes. The position requires 0-1 years of experience.

Key Responsibilities

• Deliver a wide range of services to guide guests through their entire stay.
• Process operational needs and address guest requests efficiently.
• Complete necessary reports and share information about the local area.
• Ensure all transactions contribute positively to the overall guest experience.
• Maintain a safe workplace and adhere to company policies and procedures.
• Uphold confidentiality and protect company assets.
• Meet quality standards and present a professional appearance and communication style.
• Perform physical tasks including standing, sitting, or walking for extended periods, and lifting, carrying, pushing, pulling, or placing objects weighing up to 10 pounds without assistance.

Qualifications and Requirements

• Education: High school diploma or * equivalent.
• Related Work Experience: No related work experience required.
• Supervisory Experience: No supervisory experience required.
• License or Certification: None required.

Company Overview

Courtyard by Marriott is dedicated to serving the needs of travelers, having created the first hotel specifically designed for business travelers. The Courtyard experience aims to empower guests regardless of their trip's purpose. As part of Marriott International, we are committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an inclusive environment where unique cultures, talents, and experiences are celebrated.

Application Information

This role offers an opportunity to contribute to a global team within Marriott International. Salary information for this position is not disclosed.