IT Governance

Overview of the Role

Reef Group is seeking a Governance & Procedures Supervisor to join the Digital Transformation Department in Riyadh, Saudi Arabia. This full-time role focuses on overseeing the organization and development of governance practices and business procedures. The supervisor will be responsible for documenting and updating policies, standardizing workflows, monitoring compliance, and identifying opportunities to enhance operational efficiency and quality.

Key Responsibilities

• Supervise the documentation and continuous updating of policies, procedures, and business process templates within the Digital Transformation Department.
• Review existing processes to identify opportunities for improvement, simplification, and increased efficiency.
• Monitor the implementation of governance mechanisms across digital projects, initiatives, and daily operations.
• Develop and update procedure manuals, workflows, and standardized templates in coordination with relevant teams.
• Ensure clear roles, responsibilities, authorities, and approval processes across digital transformation activities and projects.
• Monitor compliance with approved procedures and report observations and recommendations to the direct manager.
• Coordinate with project teams, digital products, systems, technical support, and information security teams to align procedures with business requirements.
• Support the development of authority matrices, approval processes, and escalation paths.
• Review requests, reports, meeting minutes, and follow-up records to ensure consistency and quality of outputs.
• Prepare periodic reports on compliance levels, observations, improvement opportunities, and corrective actions.
• Follow up on approved corrective and improvement actions to ensure timely closure.
• Support digital project governance by monitoring required documentation, meeting minutes, risk registers, and change requests.
• Coordinate with other departments on shared processes and activities related to digital transformation.
• Monitor internal regulatory and organizational requirements that may impact digital transformation procedures.
• Support the development of a governance and compliance culture through awareness and guidance.
• Maintain and organize policies, procedures, templates, and governance records for easy reference.
• Support the direct manager in developing KPIs to measure compliance and process efficiency.

Additional Duties

• Perform any other duties or responsibilities assigned by the direct manager or their delegate within the scope of the role.

Experience Required

• Candidates should have 2-5 years of relevant experience.

Work Environment

The successful candidate will join a growing team focused on strengthening governance and improving processes within the Digital Transformation Department. This role offers the opportunity to contribute to building a more organized, efficient, and consistent working environment while supporting the successful delivery of digital initiatives.