IT Sales Assistant

About the Role

Trust Information Technology is seeking an IT Sales Assistant to join their team in Riyadh. This full-time role involves supporting Account Managers in daily operations and routine tasks, allowing the sales team to concentrate on business growth and client engagement. The position is crucial for maintaining organized processes, improving efficiency, and ensuring smooth handling of lead registration and follow-ups.

Key Responsibilities

• Prepare quotes, proposals, and necessary documentation.
• Follow up on pending tasks, deadlines, and deliverables.
• Maintain and update client records within the CRM system.
• Manage lead registration processes, coordinating with ManageEngine’s portal.
• Track and follow up on registered leads, ensuring proper documentation and compliance with vendor requirements.
• Liaise with the sales team to confirm lead statuses and updates.
• Coordinate with internal teams, such as Presales and Technical Support, to ensure seamless service delivery.
• Assist in generating sales reports, dashboards, and KPIs for the Sales Manager.
• Ensure adherence to company policies regarding lead management and sales activities.
• Organize and manage sales documents, presentations, and contracts.
• Schedule meetings, demos, and calls with clients and stakeholders.
• Respond promptly to inquiries from the sales team and clients.
• Serve as a primary point of contact for customers regarding routine requests and inquiries.
• Support post-sales processes, including order processing and customer satisfaction follow-ups.

Qualifications and Experience

• 0-1 years of relevant experience.

Work Environment and Compensation

This is a full-time position based in Riyadh. The salary for this role ranges from SAR 5,625 to SAR 7,500.