Mgr Sales I

About the Role

The Luxury Collection is seeking a Sales Manager I to proactively solicit and manage sales opportunities in Ad Diriyah, Riyadh, Saudi Arabia. This full-time position focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals. The role requires 0-1 years of experience.

Key Responsibilities

• Proactively solicit and handle sales opportunities, ensuring proper and timely turnover for service delivery.
• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop relationships within the community to expand the customer base for sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover to Event Management.

Sales Activities and Market Focus

• Participate in sales calls with team members to acquire new business and close deals.
• Execute and support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Identify new business opportunities to achieve personal and location revenue goals.
• Understand market conditions, including competitors' strengths and weaknesses, economic trends, and supply and demand, to position sales effectively.
• Close the best opportunities for the location based on market conditions and needs.
• Gain an understanding of the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service and Relationship Management

• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to grow account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to obtain feedback on product quality and service levels.

Qualifications

• 0-1 years of experience in sales or a related field.
• Demonstrated ability to proactively solicit and handle sales opportunities.
• Strong relationship-building skills with both internal and external stakeholders.
• Ability to understand market trends and customer information to maximize revenue.
• Commitment to providing exceptional customer service.

Work Environment

This is a full-time position based in Ad Diriyah, Riyadh, Saudi Arabia, within The Luxury Collection team.