Reservations Manager

About the Role

Hilton is seeking a Reservations Manager to oversee the hotel's reservations operations in Riyadh, Saudi Arabia. This full-time role involves managing all aspects of the reservations process to deliver guest experiences and optimize room sales.

Key Responsibilities

• Oversee daily reservations operations, including room inventory, availability, group blocks, rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage.
• Maximize occupancy and revenue by reviewing and adjusting rate strategies, occupancy levels, and promotional efforts to achieve revenue targets.
• Collaborate with Sales and Events teams to ensure effective management of group bookings, corporate rates, and special events for revenue maximization.
• Manage third-party channels by negotiating rates, maintaining relationships, and ensuring proper implementation of reservation procedures with booking sites and agents.
• Generate and review key performance reports, such as occupancy, revenue, and forecasting data, to support strategic planning and departmental decision-making.
• Supervise and support team members, monitor performance, provide coaching, and foster a positive work environment.

Required Experience

• Candidates should have 5-10 years of experience in a relevant field.

About Hilton

Hilton is a global hospitality leader recognized for its workplace culture. The company has welcomed over 3 billion guests worldwide and has been repeatedly recognized on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton operates a suite of world-class brands and is committed to providing a consistent stay for every guest.

Work Environment

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia. Hilton supports career development for its Team Members.