Zscaler Security Platform Specialist (Saudi National)

About the Role

VaporVM is seeking an experienced Zscaler Security Platform Specialist to provide onsite operational support and administration for a client's Zscaler environment in Riyadh, Saudi Arabia. This full-time role supports approximately 3,000 users and focuses on ensuring the security, availability, performance, and compliance of Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) platforms.

Key Responsibilities

• Administer and support ZIA, ZPA, and ZDX within a large-scale, multi-thousand-user environment.
• Configure and optimize security policies, including URL filtering, SSL inspection, DLP, cloud firewall, sandboxing, and access controls.
• Manage ZPA application segments, App Connectors, and access policies for secure remote and Zero Trust access.
• Monitor platform health, service availability, and user experience through ZDX dashboards.
• Troubleshoot Zscaler connectivity, authentication, policy enforcement, performance, and application-access issues.
• Manage SSO, MFA, IdP, and directory integrations, including Active Directory and Microsoft Entra ID.
• Analyze Zscaler logs and support SIEM integration and security-event correlation.
• Coordinate with Zscaler OEM support for escalations, bug fixes, RCA, and platform updates.
• Maintain configuration documentation, runbooks, change records, and operational procedures.
• Support platform health checks, license and entitlement tracking, audits, and NCA/SAMA-aligned compliance requirements.
• Provide knowledge transfer, training, and documentation handover to the client's Cybersecurity team.

Experience and Qualifications

Candidates should possess 5-10 years of relevant experience in Zscaler security platform administration and support. The role requires a strong understanding of ZIA, ZPA, and ZDX functionalities in a large enterprise setting.

Location and Work Type

This is a full-time, onsite position based in Riyadh, Saudi Arabia. The role involves direct operational support within the client's environment.