Account Manager

About Hewlett Packard Enterprise

Hewlett Packard Enterprise is a global edge-to-cloud company focused on advancing how people live and work. The company assists organizations in connecting, protecting, analyzing, and acting on their data and applications across various environments, from edge to cloud. This enables them to convert insights into outcomes efficiently in a complex global landscape. The company culture emphasizes innovation and values diverse backgrounds, offering flexibility to manage work and personal needs.

The Role: Account Manager

Hewlett Packard Enterprise is seeking an Account Manager for a full-time position in Riyadh. This role is designed as 'Hybrid', requiring an average of two days per week from an HPE office. The Account Manager will be responsible for managing one or several large accounts, or leading a substantial part of a top account. The position requires 5-10 years of experience.

Key Responsibilities

• Understand customer IT and business objectives, priorities, requirements, and challenges, and add value through HPE's strategy.
• Drive business performance across all HPE Business Units and manage the portfolio mix to optimize account profitability.
• Build and develop relevant customer relationship networks with key influencers and decision-makers in IT and business.
• Develop and engage with the extended partner ecosystem to maximize HPE's presence in the account.
• Constantly develop information technology industry knowledge to position HPE's portfolio effectively.
• Orchestrate, engage, guide, and provide feedback to extended account team members.
• Act as the customer's advocate within HPE.
• Plan for accounts to deliver results throughout the financial year and beyond.
• Articulate the connection between customer KPIs, business priorities, and HPE IT solutions.
• Influence customer executives by describing the value and relevance of HPE solutions.
• Build and execute a plan to drive growth and profitability across HPE's portfolio.
• Formulate and present technology choices that expand HPE's presence and margin.
• Lead pipeline building activities and ensure a strong pipeline funnel from the account team.
• Drive deals to closure through a multi-disciplinary team, including partners.
• Develop and update expertise in IT technology, engaging with customer CTO/CIO as appropriate.
• Build, develop, and lead the extended account team, running governance and providing feedback.
• Develop and execute a comprehensive account business plan, aligning it with relevant stakeholders.

Qualifications and Experience

• 6-10 years of relevant experience in account management.
• Advanced subject matter knowledge to solve complex business issues.
• Ability to contribute to the development of new ideas and methods.
• Experience working on complex problems requiring in-depth evaluation of multiple factors.
• Capability to lead and/or provide expertise to functional project teams and participate in cross-functional initiatives.
• Demonstrated expertise in providing direction and guidance for process improvements and policy establishment.
• Experience representing the organization to external customers/clients.
• Significant independent judgment to determine the best method for accomplishing work and achieving objectives.

Work Environment

This is a full-time position based in Riyadh, operating under a hybrid work model. Employees are expected to work from an HPE office for an average of two days per week.