Account Manager

About Hewlett Packard Enterprise

Hewlett Packard Enterprise is a global edge-to-cloud company focused on advancing how people live and work. The company assists organizations in connecting, protecting, analyzing, and acting on their data and applications across various environments, from edge to cloud. This enables them to convert insights into outcomes efficiently in today's complex business landscape.

The Account Manager Role

Hewlett Packard Enterprise is seeking an Account Manager to join its team in Riyadh. This is a full-time, hybrid role, requiring an average of two days per week in an HPE office. The Account Manager will manage one or several large accounts, or lead a significant portion of a top account. The role involves understanding customer IT and business objectives, priorities, requirements, and challenges, and adding value through the implementation of HPE’s strategy. This position requires 6-10 years of experience.

Key Responsibilities

• Articulate the connection between customer KPIs, business priorities, and IT solutions.
• Influence customer executives by demonstrating the value and relevance of HPE solutions.
• Position HPE strategy and solutions to highlight their importance to the customer's business.
• Understand customer innovation agendas and digital journeys, providing relevant input.
• Build a business value framework for customers.
• Execute plans to drive growth and profitability across HPE's portfolio.
• Drive growth in HPE's strategic value portfolio by positioning solutions with customers.
• Present technology choices that expand HPE's presence and margin within accounts.
• Leverage HPE programs and tools to enhance business performance.
• Contribute to internal reviews related to deals and sales planning.
• Engage with customers to identify opportunities and translate business challenges into IT opportunities.
• Ensure a strong and appropriately sized pipeline funnel from the account team.
• Lead pipeline building activities and proactively engage in early opportunities.
• Be accountable for deal closure and drive deals through multi-disciplinary teams, including partners.
• Develop and maintain expertise in IT technology, engaging with customer CTO/CIOs as appropriate.
• Articulate modern IT trends and present HPE's portfolio, referencing its use by other customers.
• Build, develop, and lead the extended account team, running governance and empowering team members.
• Establish a recurring process for providing feedback to account team members and managers.
• Develop and execute comprehensive account business plans, managing collective efforts and aligning plans with stakeholders.

Required Experience and Skills

• 6-10 years of relevant experience in account management or a similar field.
• Advanced subject matter knowledge to resolve complex business issues.
• Ability to contribute to the development of new ideas and methods.
• Experience working on complex problems requiring in-depth evaluation of multiple factors.
• Capability to lead or provide expertise to functional project teams and participate in cross-functional initiatives.
• A track record of providing direction and guidance for process improvements and policy establishment.
• Demonstrated ability to represent the organization to external customers/clients.
• Significant independent judgment in determining methods for accomplishing work and achieving objectives.
• Mentoring and guidance capabilities for junior employees.

Employee Benefits

Hewlett Packard Enterprise offers a comprehensive suite of benefits designed to support team members' physical, financial, and emotional wellbeing. The company also invests in personal and professional development through specific programs aimed at helping employees achieve their career goals, whether becoming a knowledge expert or transitioning to another division. HPE fosters an inclusive work environment that values diverse backgrounds and offers flexibility to manage work and personal needs.