Business Process Management Consultant

About the Role

Devoteam is seeking an experienced Business Process Management Consultant to join our team in Riyadh. This full-time role requires a professional with 5-10 years of hands-on experience in diverse operational improvement projects, focusing on driving business process optimization.

Role Overview

The ideal candidate will possess a solid understanding of Business Process Management (BPM) principles, methodologies, and tools. This position involves applying BPM techniques to analyze, design, and improve business processes, ensuring operational consistency and efficiency across various projects.

Key Responsibilities

• Conduct interviews and workshops with business process owners and subject matter experts to understand and map existing processes.
• Apply BPM techniques, including process modeling (BPMN *, business rule definition, data use analysis, and workflow optimization.
• Design and analyze current (As-Is) process flows, breaking down and structuring business processes into hierarchical levels, identifying processes, sub-processes, activities, and tasks.
• Define and track performance metrics (KPI) for processes, identify bottlenecks and inefficiencies, and recommend or implement process redesign to meet performance targets and objectives.
• Utilize BPM modeling tools such as ARIS (preferred), Bizagi, Signavio, iServer, and Bizzdesign to create and manage process models.
• Analyze processes to identify issues related to cost, quality, effectiveness, and efficiency, tracing the source of problems and working towards effective solutions.
• Document process policies and procedures, creating comprehensive process manuals for continuous improvement and operational consistency.

Qualifications and Requirements

• A minimum of 5 years of hands-on experience in diverse operational improvement projects.
• Strong understanding of process performance measurement and optimization.
• Hands-on experience with BPM tools, particularly ARIS.
• Experience in analyzing and redesigning business processes to meet strategic objectives.
• Ability to work collaboratively with cross-functional teams to drive change.

Work Environment

This is a full-time position based in Riyadh, where you will collaborate with various stakeholders and teams to implement process improvements.

Application Process

We invite qualified candidates to apply for this role. Salary details will be discussed during the interview process.