CAFM Operator

About El Seif for Operation and Maintenance Co. “ESOM”

El Seif for Operation and Maintenance Co. “ESOM” is a prominent Integrated Facility Management Services Provider operating in the local market, adhering to international industry standards. ESOM delivers services across more than 30 cities nationwide, with its Headquarters in Riyadh and additional offices in all major cities. The company is part of El Seif Group, a leading Saudi Arabian private conglomerate with diversified interests in Construction, Engineering, Total Facility Management, Logistics, Healthcare Infrastructure, and Development.

The Role of CAFM Operator

ESOM is seeking a CAFM Operator to join its team in Riyadh, Saudi Arabia. This full-time position requires 2-5 years of experience and involves performing clerical duties related to operating Computer Aided Facilities Management (CAFM) Software or Computerized Maintenance Management Systems (CMMS). The primary purpose of this role is to create and maintain accurate data records for facilities.

Key Responsibilities

• Create accurate input for assets into the CAFM/CMMS for data records and reports, both manual and computerized, in accordance with company procedures.
• Ensure that asset data is correctly entered, stored, and maintained within the system.
• Input asset data and planned maintenance schedules into the database program.
• Provide Planned Preventive Maintenance (PPM) work orders according to the pre-programmed schedule.
• Raise Reactive Maintenance (RM) work orders for technical staff.
• Interrogate data records (manual and computerized) as directed to verify accuracy, legibility, or identify damage.
• Auto-generate reporting data on PPM and RM activities to ascertain status.
• Generate periodic reports accurately and efficiently for client reporting.
• Sort, classify, file, and retrieve information based on content, purpose, user criteria, or numerical order, in line with the company filing system.
• Document materials movement using the computer system.
• Communicate with customers, employees, and other individuals via Help Desk actions to provide information on work order status.
• Complete work schedules and follow up with concerned personnel to ensure completed tasks are closed in the system.
• Update and close completed tasks within the system.

Qualifications and Experience

• 2-5 years of experience in a relevant field.
• Proficiency in operating Computer Aided Facilities Management (CAFM) Software or Computerized Maintenance Management Systems (CMMS).
• Strong attention to detail for accurate data entry and record maintenance.

Work Environment and Standards

The successful candidate will be expected to maintain acceptable safety standards and comply with the Company’s Health, Safety, and Environment Management System requirements. This includes taking reasonable care of personal health and safety, as well as that of others in the workplace. Adherence to Company standards of Quality, in accordance with the Company Quality System requirements, is also mandatory.