Captain Banquet

About the Role

Courtyard by Marriott is seeking a Captain Banquet to join its team in Riyadh, Saudi Arabia. This is a full-time position requiring 2-5 years of experience. The role focuses on ensuring the smooth execution of banquet functions and maintaining high standards of guest satisfaction and operational efficiency.

Key Responsibilities

• Communicate service needs to chefs and stewards throughout functions.
• Total charges for group functions and present checks to group contacts for payment.
• Ensure banquet rooms, restaurants, and coffee breaks are prepared for service.
• Verify proper centerpieces are displayed on all tables.
• Inspect the cleanliness and presentation of all china, glass, and silver before use.
• Check in with guests to ensure satisfaction during events.
• Set tables according to event type and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Maintain cleanliness of work areas throughout the day.

Operational Standards and Safety

• Adhere to all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to management.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Communicate professionally and clearly, and answer telephones using appropriate etiquette.

Team Collaboration and Physical Requirements

• Develop and maintain positive working relationships with colleagues.
• Support the team to achieve common goals and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• Ability to stand, sit, or walk for extended periods.
• Perform other reasonable job duties as requested by Supervisors.

About Courtyard by Marriott

Courtyard by Marriott focuses on serving the needs of travelers, having created the first hotel specifically for business travelers. The Courtyard experience aims to empower guests regardless of their trip's purpose. The brand seeks individuals who are passionate about delivering an exceptional guest experience, thrive in a collaborative team environment, and are committed to continuous improvement.

Career with Marriott International

Joining Courtyard means becoming part of the Marriott International portfolio of brands. This affiliation provides an environment where individuals can perform their best work, align with their purpose, belong to a global team, and develop professionally.