Clinical Sales Specialist Cardiovascular

About Johnson & Johnson and the Cardiovascular Team

At Johnson & Johnson, the focus is on healthcare innovation to prevent, treat, and cure complex diseases, develop smarter and less invasive treatments, and provide personalized solutions. The company operates across Innovative Medicine and MedTech, aiming to impact health globally. Guided by Our Credo, Johnson & Johnson fosters an inclusive work environment that respects diversity and recognizes the merit of its employees.

The Cardiovascular team develops solutions for heart recovery, electrophysiology, and stroke. This team focuses on advancing standards of care for stroke, heart failure, and atrial fibrillation (AFib) patients through innovative treatments at the intersection of biology and technology.

Role Overview: Clinical Sales Specialist Cardiovascular

Johnson & Johnson is seeking a Clinical Sales Specialist Cardiovascular to join the team in Riyadh, Saudi Arabia. This full-time role requires 2-5 years of experience. The specialist will provide expert clinical product and technical assistance, training, and support to medical professionals on electrophysiology systems and catheter equipment within an assigned geography, contributing to business goals.

Key Responsibilities

• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on electrophysiology systems and catheter equipment (*, The CARTO® System) during case procedures.
• Educate customers on electrophysiology products to optimize effective usage through technical and clinical information and in-service training.
• Collaborate with peers to share best practices and enhance customer value.
• Identify potential sales opportunities within accounts using consultative selling techniques.
• Create awareness of electrophysiology solutions and facilitate Territory Sales Manager (TM) contact with key decision-makers to drive incremental business.
• Maximize customer case support capability through proper planning and scheduling.
• Drive collaboration and maintain communication with the local team (TM and other CAS), support team (Ultrasound CAS, FSE, RBD), and other internal and external partners.
• Develop and share best practices with KSA Field Sales and Service colleagues and internal partners.
• Develop and grow customer relationships within and beyond the EP lab, including physicians, nurses, technicians, and hospital administrators.
• Stay current on company product instructions for use (IFU), best practices, technical troubleshooting, relevant scientific clinical literature, and new product information.
• Prioritize and respond to requests in high-stress environments, maintaining composure and problem-solving focus.
• Engage in diagnostic dialogue with internal and external business partners to formulate solutions.
• Provide mentoring for new electrophysiology commercial team members as requested.
• Respond daily to requests via email and voicemail from customers, practitioners, and partners.
• Perform administrative work, including managing account documentation, compliance training, expense reporting, and Company system input.
• Maintain Safe Fleet standards according to Company guidelines.
• Communicate business-related issues or opportunities to management.
• Ensure compliance with all Federal, State, local, and Company regulations, policies, and procedures.
• Perform other duties as assigned.

Qualifications and Requirements

• 2-5 years of experience in the Cardiovascular field, specifically in the Electrophysiology section or CRM.
• Experience in direct patient support within a Cath Lab.
• Ability to provide hands-on support to physicians and patients as needed.
• Availability for emergent patient care is required.
• Ability to travel 80%+ within the region is required.

Work Environment and Commitment

This role is based in Riyadh, Saudi Arabia, and is a full-time position. The specialist will operate within a dynamic environment, requiring significant regional travel and direct engagement with medical professionals and patients. The role emphasizes collaboration, continuous learning, and adherence to company and regulatory standards for health, safety, and environmental practices.