Hygiene Officer

About The Ritz-Carlton

The Ritz-Carlton operates over 100 award-winning properties globally, focusing on delivering exceptional guest experiences. The company emphasizes a culture where professionals are empowered to be creative, thoughtful, and compassionate, guided by its "Gold Standards" which include the Employee Promise, Credo, and Service Values. The Ritz-Carlton is committed to being an equal opportunity employer, valuing and celebrating the diverse backgrounds of its associates.

Role Summary

The Hygiene Officer ensures the consistent delivery of The Ritz-Carlton's "Gold Standards" in daily operations. This full-time position is based in Riyadh and is suitable for candidates with 0-1 years of experience. The role involves maintaining high standards of service and operational efficiency through meticulous attention to detail and adherence to company policies.

Key Responsibilities

• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support team goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Required Skills and Qualifications

• Experience: 0-1 years in a relevant field.
• Ability to transmit information or documents using a computer.
• Proficiency in preparing and reviewing written documents (*, daily logs, business letters, memoranda, reports), including proofreading and editing for accuracy and completeness.
• Capability to exchange information with other employees using electronic devices (*, pagers, two-way radios, email).
• Competence in entering and retrieving information from computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer guest inquiries.
• Ability to operate standard office equipment.

Work Environment

This is a full-time position within a luxury hospitality environment, requiring dedication to service excellence and adherence to established standards. The role involves working as part of a team committed to creating memorable experiences for guests.

Application Process

Candidates interested in this Hygiene Officer position at The Ritz-Carlton in Riyadh are encouraged to apply. The Ritz-Carlton is dedicated to fostering an inclusive environment where all associates are valued.