Operations Executive (AlQassim) Amazon Now

About the Role

Amazon is seeking an Operations Executive for its Amazon Now operations in Al Qassim, Saudi Arabia. This full-time role is part of a newly formed organization focused on designing and launching new business models across AMET. The successful candidate will join a team dedicated to redefining fast delivery and building new services for customers, specifically managing 3P Store Operations.

Role Overview

This position involves ensuring the consistent and fair implementation of Amazon policies, including attendance tracking. The Operations Executive will be responsible for motivating, coaching, reporting on, and providing feedback regarding associate performance, covering productivity, quality, and safety to meet or exceed Amazon's expectations. This role offers an opportunity to contribute to Amazon's mission of enabling customers to discover and purchase anything online.

Key Responsibilities

• Manage daily end-to-end Under the Roof (UTR) and On the Road (OTR) operations for one large site or a combination of smaller sites, supervising store operations.
• Meet customer-facing metrics while maintaining operational and quality targets, and upholding team safety and morale.
• Drive performance management for team members, including preparing and implementing training and development plans for pickers.
• Collaborate with merchant stakeholders to continuously improve operational processes and achieve sustained performance improvements.
• Conduct daily 4M / 5S and Safety GEMBA audits for stores.
• Act as a stand-in for the Area Manager when required.

Required Qualifications

The ideal candidate will possess a strong record of achieving results in an operational environment. Specific experience requirements were not provided, but a background demonstrating effective leadership and operational management is expected.

Work Environment

This full-time position is based in Al Qassim, Saudi Arabia, and involves working within Amazon's ANOW operations team. The role requires active involvement in daily operations, both within facilities and overseeing on-road activities.

Company Overview

Amazon's overarching mission is to be the Earth's most customer-centric company, where customers can find, discover, and buy anything online. This role contributes directly to enabling new delivery models and fostering innovation within the company.